District Manager, UK North – UK South
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Job Description
District Manager leading multiple Under Armour stores, driving sales and operational excellence across the district. Championing customer experience and guiding store managers towards success.
Responsibilities:
- Establish and execute a comprehensive omni-channel strategic plan to achieve planned sales and KPIs
- Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
- Drive financial performance through consumer service, human resources, inventory control and store appearance
- Model the brand’s Athlete service standards and selling behaviors for all retail store formats
- Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
- Achieve forecasted Sales & Contribution Margin
- Accountable for Service Culture, Customer Service, People, Product & Operations
- Support New Store Openings; recruitment, on-boarding plans, training plans & load-in support
- Collaborate with Retail Operations on the retail teammate training program/annual calendar and new technology control and implementations e.g. RFID
- Maintain compliance with UA policies, risk control and asset protection across district
- Provide insight into future needs to provide input on budget modifications
- Develop contingency plans for obstacles and navigate through organizational ambiguity
- Collaborate with leadership across entire organization to achieve objectives and goals
- Motivate and inspire team by communicating Under Armour’s Values, Core Competencies
- Lead and partner with Store Managers and above on all performance management tools as well as providing performance feedback and insight on business strategy
- Oversee Market Managers and provides performance feedback to teammates and insight on business strategy e.g. through Division of Responsibilities (DOR)
- Lead Store leadership huddles and empower leaders to hold Team Shift Huddles
- Evaluate sales and payroll goals using payroll reports and tools; make scheduling adjustments as needed
- Partner with the talent teammates to recruit, hire, develop and retain high performing store leadership teams by considering seasonal hiring and turnover, network opportunities
- Engage in compensation decisions in partnership with the corporate HR & Ops teammates
- Drive teammate engagement by recognizing and rewarding performance and, providing feedback and/or action planning on substandard performance
- Ensure that the store leadership team adheres to and enforces all employment practices and policies
- Other tasks as assigned by leadership
Requirements:
- Expert-level knowledge in Retail Industry
- Ability to apply knowledge to complex problems
- Knowledgeable on best practices to navigate through obstacles to maximize work optimization
- Fluency in local language and advanced verbal English skills
- Basic knowledge of employment laws including compliance with federal, state, and local requirements
- Strong communication, presentation, delegation, and follow-up skills as well as customer service focus
- Robust prioritizing, interpersonal, problem-solving & planning skills
- Demonstrated ability to analyze business trends and reporting to drive sales
- Demonstrated ability to work in a fast-paced and deadline-oriented environment
- Demonstrated proficiency in sales generation, training, and leading of functional teams
Benefits:
- Generous employee discount & access to PERK discount platform
- Competitive salary
- Monthly bonus incentive pay eligibility
- Opportunities for professional development and advancement
- Work-Life Assistance Program to support health, personal, family or work-related challenges
- Feedback and value driven culture
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