Dynamics Architect
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Job Description
Microsoft Dynamics Architect designing and delivering solutions leveraging Dynamics 365 for a virtual specialty medical practice. Leading architectural strategy to enhance clinical operations and care access.
Responsibilities:
- Lead architecture, design, and implementation of Microsoft Dynamics 365 solutions across the organization
- Define end-to-end system architecture integrating Dynamics with enterprise systems and third-party platforms
- Develop and maintain ETL data processes to move and transform data across different systems
- Experience working with custom-coded applications using .NET, C#, Azure, and modern development frameworks
- Extend Dynamics capabilities beyond low-code solutions with advanced customization, plugins, and integrations
- Architect solutions supporting call center operations, including case management, omnichannel engagement, and telephony integrations
- Ensure solutions are scalable, secure, and aligned with enterprise architecture standards
- Provide technical leadership and mentorship to engineering teams
- Collaborate with business stakeholders, clinical operations, and IT teams to translate requirements into technical solutions
- Establish and enforce best practices for development, deployment, and system integration
- Leverage cloud technologies to improve patient, provider, and employee experiences
- Monitor system performance and continuously optimize architecture for efficiency and reliability
- Work collaboratively with Engineering, Product, and Clinical Operations to deliver solutions aligned with business goals
- Other duties as assigned
Requirements:
- Minimum of 10 years of experience designing and building enterprise software solutions
- Extensive hands-on experience with Microsoft Dynamics 365 (Customer Service, Sales, Call Center) and the Power Platform
- Strong experience building custom applications using .NET, C#, Azure services, APIs, and integration technologies
- Experience working with SSIS, Azure data factory and other ETL platforms
- Proven experience working as a Solution Architect or Technical Architect on complex implementations
- Experience designing or supporting call center or customer service platforms
- Strong knowledge of Azure cloud architecture, including services such as API Management, Logic Apps, Service Bus, and Functions
- Experience with Azure Data Factory, Dataverse, Power Apps, and Power Automate
- Familiarity with DevOps practices, CI/CD pipelines, and modern software delivery methods
- Healthcare industry experience is preferred but not required
- Excellent written and verbal communication skills, with the ability to effectively communicate at multiple levels within the organization
- Demonstrated ability to work independently and within a team environment
- Demonstrated ability to adapt to changing priorities
- Solution-oriented mindset with a demonstrated passion for building high-quality enterprise solutions
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
- Must live in the continental United States only.
Benefits:
- excellent benefits
- work-life balance
- career advancement
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