End User Computing Administrator
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Job Description
Administrator responsible for software packaging and application lifecycle management at FBS Farmer Business Services. Working in a dynamic multicultural environment, focusing on continuous learning and development.
Responsibilities:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
Requirements:
- Software Packaging & Application Lifecycle (Primary) Package and deploy enterprise applications for Windows and macOS using MicrosoftIntune (Win32 apps, Microsoft Store apps, shell scripts, PKG/DMG where applicable).
- Build and maintain standardized packaging practices: detection rules, requirement rules, dependencies, superdense, uninstall commands,and return-code handling.
- Own application lifecycle processes including intake, packaging, testing, pilot, production rollout, updates, and retirement.
- Manage application versioning, validation, and rollback strategies to reduce operational risk and downtime.
- Modern Deployment & Provisioning (Autopilot) Support Windows Autopilot provisioning workflows (user-driven/self-deploying scenarios asappropriate).
- Implement and maintain device provisioning standards: Enrollment Status Page (ESP), device naming conventions, assignment logic, andbaseline policy linkage.
- Validate provisioning outcomes and reduce time-to-productivity by troubleshooting enrollment, app delivery, and policy application issues.
- Endpoint Engineering (Windows & macOS) Develop, test, and maintain endpoint configuration policies across Windows and macOS,including Configuration profiles, compliance policies, security baselines, and device restrictions OS update rings / feature update policies(Windows), macOS update strategies (as applicable) Partner with security and infrastructure teams to align endpoint posture with corporatestandards (e.g., encryption, conditional access readiness, minimum OS requirements).
- Monitoring, Experience, and Operational Insights (Nexthink Infinity)
- Use Nexthink Infinity to monitor endpoint and application health, detect issues proactively, and validate deployment success.
- Build/maintain Nexthink campaigns or workflows (as applicable) to support user communications, sentiment, and remediation outcomes.
- Provide actionable insights from telemetry to improve reliability, reduce incidents, and enhance digital experience. Troubleshooting &Support Enablement Triage and resolve deployment issues across Intune and endpoint OS layers: Installation failures, detection errors,policy conflicts, app dependency failures, enrollment issues Analyze logs and diagnostics (e.g., Intune Management Extension logs,Company Portal logs, macOS install logs, event logs).
- Create and maintain runbooks, KB articles, and operational documentation to scale support and reduce repeat incidents.
- Cross-Functional Collaboration Work closely with application owners, security, service desk, desktop support, and infrastructure teams tocoordinate testing, deployment windows, and change management.
- Participate in CAB/change processes and communicate rollout plans, risks, and mitigation strategies.
Benefits:
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
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