Enterprise Systems Specialist
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Job Description
Enterprise Systems Specialist supporting One10’s enterprise applications and brand-performance solutions. Configuring systems, troubleshooting integrations, safeguarding data, and improving reporting with automation and AI.
Responsibilities:
- Provide day-to-day administration and enhancement of enterprise applications across Finance, HR, Operations, and Customer Support
- Manage system configuration, user access, workflows, issue tracking, and routine system administration
- Troubleshoot system and integration issues, identify root causes, and coordinate resolution
- Support system changes through testing, validation, upgrades, and enhancements
- Monitor data integrity and assist with reporting and reconciliation
- Partner with business users to understand needs and implement system improvements
- Maintain process, procedure, and user-guide documentation
- Ensure alignment with security, compliance, audit, and change management requirements
- Collaborate with internal teams and vendors to resolve complex issues and escalate as needed
Requirements:
- Bachelor’s degree in Information Systems, Computer Science, Accounting, Business, or a related field, or equivalent practical experience
- 3+ years of experience supporting enterprise applications, systems administration, or business systems operations
- Experience with ERP systems; Workday HCM and FIN modules preferred
- Experience with CRM platforms; HubSpot preferred
- Strong system configuration, testing, and documentation skills
- Ability to troubleshoot issues and coordinate solutions across technical and business teams
- Understanding of enterprise systems, business workflows, and data management practices
- Knowledge of data governance, system security, and role-based access controls
- Ability to communicate effectively and collaborate with stakeholders
- Ability to manage multiple priorities in a fast-paced environment
- Experience translating business needs into system solutions
- Proven experience leveraging automation and AI to improve efficiency and reporting
Benefits:
- Tailored development programs
- Supportive and inclusive culture
- Resources and encouragement for personal and professional growth
- Culture of innovation, collaboration, and growth
- Work together from anywhere
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