ERP Administrator II, Acumatica
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Job Description
ERP Administrator II managing Acumatica ERP system for CPI Card Group. Providing support, customization, and integration to enhance business processes.
Responsibilities:
- Successfully manage the company's Acumatica ERP system, ensuring its smooth operation and optimal performance.
- Provide ongoing support to Acumatica ERP users, resolve issues, and address user concerns promptly.
- Create, troubleshoot and maintain customizations and integrations to meet business needs, ensuring their functionality and compatibility with system upgrades.
- Conduct regular maintenance tasks, including customization deployments, updates, upgrades, and performance optimizations.
- Offer technical guidance to other team members and stakeholders on Acumatica-related matters.
- Configure and maintain role-based security, workflows, and business logic.
- Use Acumatica tools such as generic inquiries, report builder, and dashboards as requested by all departments.
- Lead system upgrades, hotfixes, and release rollouts in partnership with Acumatica support.
- Lead ERP-related projects, including testing, validation, new module deployments and enhancements.
- Act as technical project manager and liaison with external partners.
- Train users for self-service reporting when appropriate.
- Use and manage Acumatica add-ons.
- Document system changes for audit and compliance.
- Manage user testing and resolve any identified issues.
Requirements:
- 3+ years of experience managing Acumatica, with a strong understanding of Acumatica systems and processes, including managing user accounts, security roles, and system configurations.
- Solid understanding of business processes in accounting, manufacturing, supply chain, and inventory.
- Strong understanding of Acumatica modules.
- Knowledge of T-SQL and experience working relational databases.
- Demonstrated use of Acumatica reporting tools (Generic Inquiries, Report Designer).
- Ability to work autonomously and collaboratively within a distributed team.
- Excellent communication and cross-functional collaboration skills.
- Willingness to work after hours and weekends when needed.
- Excellent communication skills and the ability to explain complex technical concepts to non-technical stakeholders.
Benefits:
- Competitive pay rates and an inclusive, empowering and rewarding culture.
- Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
- CPI is an Equal Opportunity Employer, including disability/vets.
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