Executive Claims Specialist, Bodily Injury
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Job Description
Executive Claims Specialist overseeing TPA-managed bodily injury, PIP, and property damage rideshare claims. Controlling litigation costs and improving claims outcomes for specialty insurer Crum & Forster.
Responsibilities:
- Provide technical supervision and guidance for BI and PIP claims handled by Third-Party Administrators
- Ensure adherence to program standards and best practices
- Oversee rideshare claims, including coverage analysis and litigation management
- Control indemnity, expense, and litigation costs through timely reserving, trial preparation, and resolution strategies
- Conduct regular audits of TPA-managed claims for accuracy, timeliness, and compliance
- Review claims data, reserve adequacy, and performance metrics to identify trends
- Recommend process improvements
- Stay informed on evolving rideshare regulations, policy changes, and litigation developments
- Perform other related tasks as assigned
Requirements:
- Minimum 6–8 years handling complex bodily injury and litigated claims
- Direct experience in rideshare claims required
- In-depth knowledge of BI and PIP claim procedures
- Experience with high-value BI, PIP, and Property Damage exposures related to rideshare incidents
- Extensive claims handling experience in Pennsylvania and New York preferred
- Bachelor’s degree required
- Ability to obtain and maintain required state licenses
- Excellent verbal and written communication skills
- Ability to interact effectively at all organizational levels
- Proficiency in Microsoft Office suite
- Occasional travel may be required
- Understanding of claims policy language and coverage necessary to evaluate Risk Transfer with PAP carriers
Benefits:
- Generous Paid Time Off
- Benefits including health, dental and vision coverage
- Programs focused on physical, mental and financial wellbeing
- Tuition reimbursement
- Industry-related certifications
- Professional training
- Dynamic, ambitious, fun and exciting work environment
- Matching donation program
- Volunteer opportunities
- Employee-driven corporate giving program
- Discretionary equity (stock) based compensation opportunity
- Performance-based variable pay program opportunity
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