Executive Claims Specialist, PIP

Posted 1ds ago

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Job Description

Executive Claims Specialist providing technical oversight of PIP/no-fault claims for Crum & Forster’s specialty insurance programs. Auditing TPA claim handling, evaluating complex exposures and guiding litigation, arbitration and compliance.

Responsibilities:

  • Provide senior-level technical oversight of PIP/no-fault claims administered by Third-Party Administrators
  • Serve as a subject matter resource for PIP, including coverage, medical benefits, treatment disputes, medical necessities, peer reviews, IMEs, denials and regulatory requirements
  • Provide technical guidance on complex, disputed, litigated and arbitrated PIP matters
  • Evaluate coverage, benefit eligibility, priority of coverage and potential risk-transfer opportunities
  • Review claim handling for accuracy, timeliness, documentation and statutory and regulatory compliance
  • Partner with TPA claim professionals and leadership to address concerns and improve claim handling
  • Conduct targeted claim audits and quality reviews
  • Evaluate reserve adequacy and provide technical recommendations on complex exposures
  • Identify trends involving providers, litigation, claim handling, leakage, compliance and emerging exposures
  • Coordinate with Legal, SIU, medical review vendors, defense counsel and other partners
  • Support enhancements to claim guidelines, workflows, reporting, training and quality controls
  • Maintain awareness of legislative, regulatory and judicial developments affecting PIP/no-fault claims

Requirements:

  • 6+ years of progressively responsible PIP/no-fault claims experience; 8–10 preferred
  • Extensive hands-on New Jersey, New York and/or Pennsylvania no-fault experience strongly preferred
  • Strong knowledge of medical management, coverage, treatment disputes, benefit denials and regulatory compliance
  • Significant PIP litigation and arbitration experience
  • Experience with TPA oversight, carrier technical claims, quality assurance or similar program oversight preferred
  • Commercial auto experience
  • Rideshare, transportation network company or sharing economy experience is a plus but not required
  • Strong analytical, written and verbal communication skills
  • Bachelor’s degree required
  • CPCU, AIC, SCLA, law degree or other relevant professional designation is a plus
  • Occasional travel may be required

Benefits:

  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Health, dental and vision benefits
  • Wellness programs focused on physical, mental and financial wellbeing
  • Tuition reimbursement
  • Industry-related certifications
  • Professional training
  • Dynamic, ambitious, fun and exciting work environment
  • Matching donation program
  • Volunteer opportunities
  • Employee-driven corporate giving program
  • Special accommodations and inclusive workplace support