Executive Claims Specialist, PIP
Posted 1ds ago
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Job Description
Executive Claims Specialist providing technical oversight of PIP/no-fault claims for Crum & Forster’s specialty insurance programs. Auditing TPA claim handling, evaluating complex exposures and guiding litigation, arbitration and compliance.
Responsibilities:
- Provide senior-level technical oversight of PIP/no-fault claims administered by Third-Party Administrators
- Serve as a subject matter resource for PIP, including coverage, medical benefits, treatment disputes, medical necessities, peer reviews, IMEs, denials and regulatory requirements
- Provide technical guidance on complex, disputed, litigated and arbitrated PIP matters
- Evaluate coverage, benefit eligibility, priority of coverage and potential risk-transfer opportunities
- Review claim handling for accuracy, timeliness, documentation and statutory and regulatory compliance
- Partner with TPA claim professionals and leadership to address concerns and improve claim handling
- Conduct targeted claim audits and quality reviews
- Evaluate reserve adequacy and provide technical recommendations on complex exposures
- Identify trends involving providers, litigation, claim handling, leakage, compliance and emerging exposures
- Coordinate with Legal, SIU, medical review vendors, defense counsel and other partners
- Support enhancements to claim guidelines, workflows, reporting, training and quality controls
- Maintain awareness of legislative, regulatory and judicial developments affecting PIP/no-fault claims
Requirements:
- 6+ years of progressively responsible PIP/no-fault claims experience; 8–10 preferred
- Extensive hands-on New Jersey, New York and/or Pennsylvania no-fault experience strongly preferred
- Strong knowledge of medical management, coverage, treatment disputes, benefit denials and regulatory compliance
- Significant PIP litigation and arbitration experience
- Experience with TPA oversight, carrier technical claims, quality assurance or similar program oversight preferred
- Commercial auto experience
- Rideshare, transportation network company or sharing economy experience is a plus but not required
- Strong analytical, written and verbal communication skills
- Bachelor’s degree required
- CPCU, AIC, SCLA, law degree or other relevant professional designation is a plus
- Occasional travel may be required
Benefits:
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Health, dental and vision benefits
- Wellness programs focused on physical, mental and financial wellbeing
- Tuition reimbursement
- Industry-related certifications
- Professional training
- Dynamic, ambitious, fun and exciting work environment
- Matching donation program
- Volunteer opportunities
- Employee-driven corporate giving program
- Special accommodations and inclusive workplace support
















