Federal Project Manager
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Job Description
Federal Project Manager leading resilience software implementations for government clients. Managing scope, budgets, risks, client relationships, and technology-service deliverables.
Responsibilities:
- Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
- Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
- Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
- Take accountability for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
- Interact regularly with clients, managing expectations and communicating progress
- Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
- Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
- Work closely with the Client Success and Sales team to ensure growth and retention of client accounts, while managing scope of current implementations
- Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
- Partner with Product Engineering team on integrations and enhancements necessary to deliver scope of work
- Perform other duties as assigned
Requirements:
- Bachelor’s degree required
- 4+ years technology project management required
- 3+ years in client facing project management roles required
- Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
- Client project experience in one or more of the following industries: emergency management; federal, state, or local government; healthcare; education; defense; aviation; or transportation
- PMP or similar project management certifications a plus; if hired, will be required to achieve PMP within 12 months of hire date
- Excellent verbal, written and presentation skills
- Firm grasp of project financial management and executive-level reporting
- Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
- Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
- Situational Leadership skills preferred
- Superior ability to handle stress and prioritize competing priorities and changing deadlines
- Ability and willingness to travel 25% of time to client or internal company sites
- Experience with Agile project management methodologies strongly preferred
- Familiarity with NetSuite a plus
- Must qualify as a “U.S. Person” or be otherwise eligible to access EAR-covered materials through an EAR exception or license
- May be required to undergo an SF-85 background check for certain government-related projects
Benefits:
- Health insurance
- 401K with corporate match
- Tuition reimbursement
- Unlimited PTO
- Community volunteer opportunities
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