Field Liaison – Patient Access
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Liaison supporting patient access, reimbursement, and therapy utilization programs at UBC, a pharmaceutical support services company. Advising patients, providers, manufacturers, and field sales teams.
Responsibilities:
- Build and maintain relationships as the single point of contact with the field sales force for high-volume, key account manufacturers in an assigned territory
- Provide SME support for complex patient/provider clinical and reimbursement issues
- Represent UBC at manufacturer national sales conferences
- Prospect for account revenue opportunities
- Gather, analyze, and report adverse event trend data for Quarterly Business Reviews and other manufacturer reports
- Formulate, interpret, and implement reimbursement policies to resolve complex dispensing or referral issues
- Serve as SME to physician offices, manufacturer representatives, health plans, and patients
- Support manufacturer field sales with program launches and ongoing therapy utilization through marketing, education, and training materials
- Provide Program Specific Plan support on special projects
- Prepare data for QBRs, FDA requirements, special projects, and reports
- Answer incoming calls, assess caller needs, and provide accurate resolutions
Requirements:
- Bachelor’s degree or 6–8 years of relevant working experience
- 0–2 years of experience; three years of healthcare experience preferred
- Demonstrated team lead experience preferred
- Proficient in Microsoft Office applications
- Advanced knowledge of medical insurance terminology
- Ability to handle a fast-paced environment
- Strong written and verbal communication skills
- Advanced problem solving and troubleshooting skills
- Strong attention to detail
- Strong team building skills and the ability to train other team members
- Research, analysis, report preparation and documentation skills
- Shift schedule: 9am to 6pm EST
Benefits:
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match*
- Tuition reimbursement
- Discretionary PTO (Paid Time Off)
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short-term disability
- Long term disability
- Life insurance
- Discount programs
Similar Jobs
Field Liaison – Patient Access
Field Liaison supporting patient access, reimbursement, and therapy utilization for UBC’s pharmaceutical services programs. Managing field-team relationships, complex cases, and reporting.
Patient Access Scheduler
Patient access scheduler coordinating appointments and insurance data for Baptist Health’s Florida healthcare system. Providing compassionate call-center service while meeting quality metrics.
Patient Access Scheduler
Patient access scheduler booking diagnostic, surgical, therapy, and physician appointments for Baptist Health, a South Florida healthcare system. Verifying insurance and registration data in a call-center environment.
Patient Access Navigator
Patient Access Navigator supporting Tufts Medicine’s healthcare revenue-cycle operations. Managing patient scheduling, pre-registration, referrals, estimates, authorizations, and access inquiries remotely.
Patient Access Concierge – Experienced
Patient access concierge supporting U.S. healthcare organizations with registration, insurance verification, prior authorizations, and scheduling. Resolving complex access issues and mentoring newer team members remotely.
Patient Access Concierge – Entry Level
Entry-level Patient Access Concierge supporting registration, insurance verification, scheduling, and authorizations for Abax Health’s healthcare technology services. Delivering trained, supervised patient support remotely across the United States while protecting confidential health information.
No more related jobs available.