Field Liaison – Patient Access
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Liaison supporting patient access, reimbursement, and therapy utilization for UBC’s pharmaceutical services programs. Managing field-team relationships, complex cases, and reporting.
Responsibilities:
- Build and maintain relationships as the single point of contact with field teams for high-volume, key account manufacturers in an assigned territory
- Provide subject matter expert support for complex patient, provider, clinical, and reimbursement issues
- Represent UBC at manufacturer-hosted conferences
- Gather, analyze, and report case trend data for Quarterly Business Reviews and other manufacturer-required reports
- Build strong relationships with field-based partners
- Formulate processes and interpret reimbursement policies to resolve complex dispensing or referral issues
- Serve as SME on intricate cases for prescriber offices, manufacturer representatives, health plans, and patients
- Identify measures to avoid disruption in drug therapy and identify patient affordability options
- Assist manufacturer field teams with program launch implementation and ongoing therapy utilization through education and training materials
- Provide Program Specific Processes support and contribute to special projects enhancing program workflows, reimbursement activities, and ongoing utilization
- Gather, analyze, and prepare data for QBRs, FDA requirements, special projects, and other reports
- Perform other duties as assigned
Requirements:
- Associate or bachelor’s degree preferred
- 2-4 years of relevant working experience
- Previous experience in the PBM and/or healthcare industry preferred
- Demonstrated team lead experience preferred
- Demonstrated customer service resolution skills
- Proficient in Microsoft Office applications
- Advanced knowledge of medical insurance terminology
- Ability to handle a fast-paced environment
- Strong written and verbal communication skills
- Advanced problem solving and troubleshooting skills
- Strong attention to detail and ability to multi-task
- Strong team building skills and the ability to train other team members
- Research, analysis, report preparation and documentation skills
- Ability to work an 8-hour shift between 8:00 AM and 8:00 PM; start times vary depending on need
- Training availability for 6 weeks from 8:00 AM to 5:00 PM EST
Benefits:
- Remote opportunities
- Competitive salaries
- Growth opportunities for promotion
- 401K with company match
- Tuition reimbursement
- Flexible work environment
- PTO (Paid Time Off)
- Paid Holidays
- Employee assistance programs
- Medical, Dental, and vision coverage
- HSA/FSA
- Telemedicine (Virtual doctor appointments)
- Wellness program
- Adoption assistance
- Short term disability
- Long term disability
- Life insurance
- Discount programs
Similar Jobs
Field Liaison – Patient Access
Field Liaison supporting patient access, reimbursement, and therapy utilization programs at UBC, a pharmaceutical support services company. Advising patients, providers, manufacturers, and field sales teams.
Patient Access Scheduler
Patient access scheduler coordinating appointments and insurance data for Baptist Health’s Florida healthcare system. Providing compassionate call-center service while meeting quality metrics.
Patient Access Scheduler
Patient access scheduler booking diagnostic, surgical, therapy, and physician appointments for Baptist Health, a South Florida healthcare system. Verifying insurance and registration data in a call-center environment.
Patient Access Navigator
Patient Access Navigator supporting Tufts Medicine’s healthcare revenue-cycle operations. Managing patient scheduling, pre-registration, referrals, estimates, authorizations, and access inquiries remotely.
Patient Access Concierge – Experienced
Patient access concierge supporting U.S. healthcare organizations with registration, insurance verification, prior authorizations, and scheduling. Resolving complex access issues and mentoring newer team members remotely.
Patient Access Concierge – Entry Level
Entry-level Patient Access Concierge supporting registration, insurance verification, scheduling, and authorizations for Abax Health’s healthcare technology services. Delivering trained, supervised patient support remotely across the United States while protecting confidential health information.
No more related jobs available.