Field Service Engineer 2 – Non Exempt
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Job Description
Field Service Engineer providing customer support through on-site installation and troubleshooting of semiconductor equipment. Instructing customers on system operation and maintenance with a focus on engineering disciplines.
Responsibilities:
- Provides highly visible customer support through the performance of on-site installation
- Oversees any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
- Checks out and approves operational quality of system equipment
- Instructs customers in the operation and maintenance of the system
- Serves as company liaison with customer on administrative and technical matters for assigned projects
Requirements:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related discipline) or equivalent combination of education and relevant industry experience
- Strong analytical and problem‑solving skills with the ability to diagnose complex technical issues
- Proven ability to interpret engineering drawings, schematics, and technical documentation
- Demonstrated proficiency with standard engineering tools, test equipment, and software
- Ability to work independently and collaboratively in fast‑paced, customer‑focused environments
- Willingness to travel as required for customer support, training, or project execution
Benefits:
- Health, dental, and vision coverage
- Life and disability insurance
- PTO
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- Wellness initiatives
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