Field Service Specialist
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Job Description
Field Service Specialist supporting Socomec’s low-voltage electrical equipment and power systems at customer sites. Performing commissioning, maintenance, troubleshooting, transformer surveys, and technical reporting across the United States.
Responsibilities:
- Perform professional and technical field services at client sites
- Conduct transformer surveys and baseline measurements
- Perform system startup, commissioning, integrated system testing, preventive and planned maintenance, and emergency repairs
- Maintain safety and perform all work in a safe and professional manner
- Coordinate complex schedules, travel, and site access to secure environments
- Perform on-site activities accurately and deliver reports on time
- Work with client engineers, contractors, and other contacts to meet project requirements and ensure customer satisfaction
- Review work instructions, manuals, commissioning scripts, electrical drawings, and one-line diagrams to execute work safely
- Coordinate with technical support and management teams to escalate issues
- Support transformer measurement, verification, energy savings calculations, configuration, and replacement transformer design
- Complete training and perform startup, commissioning, preventive maintenance, and basic troubleshooting of PDUs and small/medium UPS systems
Requirements:
- Bachelor’s degree in Electrical Engineering or related discipline preferred, or equivalent electrical/power electronics field experience or related military experience
- Understanding of, or willingness to learn and follow, OSHA 1910 and NFPA 70E health and safety regulations
- Knowledge of, or willingness to learn, electrical code, transformers, power electronics, PDUs, UPS systems, ESS, and STS
- Ability to deliver high-quality customer service while working independently
- Ability to plan travel and execute complex client-site scheduling
- Knowledge of, or willingness to learn, the energy conservation market
- Ability to collect and synthesize information from multiple sources across diverse projects and issues
- Ability to represent Powersmiths and communicate with clients, contractors, commissioning agents, and others at varying technical levels
- Ability to follow standards and customer-specific project requirements
- Ability to manage multiple tasks under tight deadlines
- Ability to obtain clearance to access schools and government installations; customer background checks and fingerprinting may be required
- Ability to purchase airline tickets, rent vehicles, and reserve lodging at personal expense with monthly reimbursement
- Successful completion of pre-employment drug test and background check; ongoing or periodic testing may be required
- Commitment to health and safety best practices and regulations
- Adherence to company policies
- Computer skills, including Microsoft Excel and basic TCP/IP networking
- Valid driver’s license
- Valid passport for international travel
- Must be legally authorized to work in the United States without company sponsorship
- Ability to travel regularly to customer sites, including driving or other transportation
- Ability to lift, carry, or move up to 50 pounds occasionally
- Ability to stand, walk, climb, bend, or kneel for extended periods
- Ability to read technical documents, diagrams, and computer screens and communicate effectively
Benefits:
- Competitive benefits package
- Approved business expenses (travel, accommodation, etc.) reimbursed through the company’s expense reporting system
- Home based office
- Reasonable accommodation for disabilities during the recruitment process
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