Field Service Technician

Posted 2ds ago

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Job Description

Field Service Technician providing technical maintenance for hardware and software products at customer locations. Responsible for inspections, repairs, and customer satisfaction in service delivery.

Responsibilities:

  • Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
  • Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory.
  • Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure.
  • Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Requirements:

  • Education or equivalent work experience required.
  • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
  • Good written and verbal communication skills.
  • Driver's license and driving record that satisfies DN's fleet requirements.

Benefits:

  • Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.