Financial Recovery Coordinator
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Job Description
Remote Debt Recovery Assistant coordinating employee debt records, repayment plans, reconciliations, and overdue payments. Supporting a UK telecommunications infrastructure company serving major network operators.
Responsibilities:
- Maintain accurate records of debt cases involving current and former employees
- Monitor outstanding balances and keep debt recovery records up to date
- Track and record payments received against outstanding debts
- Establish and maintain repayment plans in accordance with company policy
- Monitor repayment plans and follow up on overdue or missed payments
- Prepare regular reports detailing outstanding balances and repayment status
- Reconcile payments and investigate discrepancies
- Prepare and issue written correspondence regarding outstanding debts
- Liaise with Payroll, HR, Finance, and other relevant departments
- Escalate disputed debts and non-payment cases to management
- Maintain confidentiality when handling employee and financial information
- Carry out other reasonable duties as requested
Requirements:
- 2+ years of administrative experience, ideally within Finance, Payroll, HR, or a business support function
- Experience maintaining databases, trackers, or management reports
- Strong organizational and administrative skills with excellent attention to detail
- Effective written and verbal communication skills
- Ability to manage and prioritize multiple tasks while maintaining accuracy
- Professional and confidential approach to handling sensitive information
- Strong problem-solving and reconciliation skills
- Competent user of Microsoft Office applications, particularly Excel, Outlook, and Word
- Ability to build positive working relationships with internal stakeholders
- Fluent English
Benefits:
- Remote work arrangement
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