Head of Personal Banking Sales Network
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Job Description
Head of personal banking sales network at Moniepoint, Africa’s all-in-one fintech ecosystem. Leading distributed agents, regional sales leaders, acquisition, and transaction growth.
Responsibilities:
- Own end-to-end performance of the sales team and deliver acquisition and transaction targets through the field sales channel
- Own agent productivity, including acquisitions per active agent, target performance, and time to first sale
- Own network health, including active agent count, attrition, reactivation, and coverage in priority cities
- Design and maintain territory structure, prioritising penetration in priority cities
- Set recruitment targets for each city or cluster and ensure delivery against targets
- Own cost per acquisition through commission, incentives, and field support
- Design commission and incentive structures that reward activated and transacting customers
- Ensure compliance with all legal and regulatory requirements
- Own field sales performance routines, including daily check-ins, weekly regional reviews, and monthly business reviews
- Deliver monthly and annual first-transaction targets
- Implement plans to increase agent output using defined benchmarks and measurable growth drivers
- Establish standardized field sales performance reviews with disciplined action tracking
- Optimize cost per new active customer within approved thresholds
Requirements:
- 10 - 15 years in field sales leadership, with at least 5 years leading regional sales leaders
- Direct experience running a distributed agent, agency or independent contractor network of significant scale
- Proven ownership of a commission or incentive scheme, including designing it and defending its cost
- Strong command of sales analytics: funnel conversion, productivity distribution, cohort based performance
- Strong people leadership skills: training, motivating and managing a large field sales team
- Experience operating in financial services, telecoms, FMCG distribution or another high volume regulated or semi regulated industry
- Willingness to travel across regions regularly
- Experience in banking, payments or lending distribution in Nigeria
- Experience in building and scaling a field sales team
- Familiarity with sales enablement tooling and CRM based territory management
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