Inbound Sales Representative
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Job Description
Inbound sales representative helping customers choose Consumer Cellular wireless plans and services. Using consultative selling, objection handling, and closing skills to deliver exceptional customer experiences.
Responsibilities:
- Serve as the first point of contact for customers seeking information about wireless plans and services
- Use discovery questions and a consultative approach to understand customer needs
- Recommend tailored products and services based on customers’ budgets and lifestyles
- Overcome objections by addressing concerns and highlighting Consumer Cellular’s value
- Confidently close sales and welcome customers to Consumer Cellular
- Maintain accurate records using CXOne and other internal tools
- Deliver an exceptional customer experience while operating with integrity
- Collaborate as a team and contribute to a goal-oriented sales environment
Requirements:
- Minimum 1 year of sales experience (inbound, outbound, or retail)
- Experience closing sales and meeting metrics and quotas
- Strong communication and active listening skills
- Comfortable using Microsoft Office Suite (Word, Excel, Outlook)
- Proficient in navigating a PC and web browsers
- Ability to think on your feet, ask the right questions, and close sales
- Self-starter with a desire to succeed and grow within the company
- Must reside within 50 miles of Lexington, Kentucky
- Pre-employment background check and drug screen required
Benefits:
- Uncapped commission
- Career development and promotion from within
- Comprehensive training and ongoing support
- Winning team environment that values input and celebrates success
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