Healthcare Billing Specialist – Home Health
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Job Description
Detail-oriented Healthcare Billing Specialist managing full-cycle medical billing for U.S. healthcare clients, ensuring accurate processing and compliance using ALORA software.
Responsibilities:
- Manage full-cycle medical billing, including claim submissions, follow-ups, denials, and appeals
- Review and process NOAs (Notices of Admission) for accuracy and compliance
- Perform home health agency billing, ensuring adherence to payer guidelines
- Utilize ALORA software for billing, documentation, and tracking
- Verify insurance eligibility and benefits
- Ensure claims are accurate, complete, and compliant before submission
- Meet daily KPI of 45 claim follow-ups per day
- Upload, track, and organize Explanation of Benefits (EOBs)
- Prepare and maintain reports, spreadsheets, and documentation
- Assist with administrative overflow and operational tasks
- Provide executive support to ensure smooth day-to-day operations
- Answer and manage calls using Nextiva VoIP system
- Respond to patient inquiries professionally and promptly
- Provide receptionist-level support when needed
Requirements:
- Proven experience in medical billing and revenue cycle management
- Hands-on experience with home health billing and NOA review
- Familiarity with ALORA software is a strong advantage
- Strong attention to detail and organizational skills
- Excellent written and verbal English communication
- Ability to multitask and adapt to shifting priorities
- Solid understanding of HIPAA compliance and confidentiality
- Clear English communication (written and spoken)
- Relevant experience in healthcare billing/administration
- Willingness to provide NBI or Police Clearance if requested
- Fully available during working hours (no other clients)
- Comfortable attending video meetings with camera on
- Reliable computer (laptop or desktop)
- High-speed internet (minimum 15 Mbps)
- Noise-canceling headset
- Webcam
- Quiet, professional workspace
Benefits:
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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