HealthCare Customer Service Representative
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Job Description
Healthcare Customer Service Representative working remotely for TTEC. Engaging with customers to provide support and resolve issues while embracing a culture of inclusivity and learning.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- One year or more of customer services experience
- At least SHS Graduate or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- For at home roles – keep High speed internet (> 20mbps)
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
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