HIS Implementation Consultant
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Job Description
Implementation Consultant working with healthcare professionals to implement software solutions. Leading client interactions, configurations, testing, and troubleshooting to improve healthcare outcomes.
Responsibilities:
- Collaborating with clients and internal team members to complete the project deliverables and implementation needs.
- Assessing current state workflow and work with implementation team to validate proposed future state fits with overall project objectives.
- Leading and working interactively with clients and team members to configure, test and validate the application environment.
- Leading issue resolution: communicating with client and internal teams on issue resolution and configuration change, tracking and documenting issues encountered.
- Performing problem isolation/analysis of issues, partner with support and escalations team in root cause analysis and troubleshooting.
- Training system administrators and end users
- Leading testing and go-live support.
- Interacting with customer's team on issue resolution and configuration changes.
- Keeping up to date with all new features, functions, business issues and implementation options.
- Contributing to the evolutionary growth of implementation infrastructure by developing and/or updating material, tools and programs.
Requirements:
- Bachelor’s Degree or higher OR High School Diploma/GED or higher from an accredited institution and a minimum of 6 years of experience
- Minimum of three (3) combined years direct experience with support of software and/or implementation of software (preferably in a healthcare setting)
- Minimum of two (2) combined years of working knowledge of hospital and/or professional healthcare coding workflow
- Minimum of two (2) year' experience in a client facing implementation role
- Ability to travel
- Government background check completed or in process for a position of T3 Public Trust
Benefits:
- Medical
- Dental & Vision
- Health Savings Accounts
- Health Care & Dependent Care Flexible Spending Accounts
- Disability Benefits
- Life Insurance
- Voluntary Benefits
- Paid Absences
- Retirement Benefits
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