Implementation Consultant – UK based
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Job Description
Implementation Consultant deploying AI solutions within food manufacturing settings, ensuring successful installation and adoption of vision AI technology through consulting and project management.
Responsibilities:
- Lead customer onboarding and end-to-end implementation of Thingtrax’s Computer Vision AI Agents for visual inspection use cases (count, quality, and label verification).
- Collaborate closely with sales and customer success teams to translate customer requirements into actionable implementation plans.
- Configure, test, and calibrate AI Agent deployments in real production environments, ensuring accurate and reliable data capture.
- Train customer teams on how to use and interpret insights from Thingtrax AI solutions to drive continuous improvement.
- Advise customers on process optimisation opportunities enabled by AI-driven visual intelligence.
- Where applicable, support integration of Thingtrax AI Agents with existing MES, OEE, or Line Efficiency systems to create a unified performance view.
- Collaborate with product and engineering teams to share customer feedback and influence product enhancements.
- Manage project timelines, deliverables, and communication with all stakeholders to ensure successful go-lives and long-term adoption.
- Act as a trusted advisor to customers, helping them build confidence in deploying AI within regulated, high-speed manufacturing environments.
Requirements:
- Experience in implementation, project delivery, or technical consulting within manufacturing, automation, or industrial technology environments.
- Strong understanding of factory floor operations, ideally within food or beverage manufacturing, including quality control, packaging, and production processes.
- Proven experience implementing AI, vision, automation, or data-driven systems in production or operational contexts.
- Familiarity with camera-based inspection, machine learning, or computer vision applications is highly desirable.
- Demonstrated ability to manage multiple customer projects, timelines, and stakeholders with clear communication and accountability.
- Strong relationship-building skills and a collaborative mindset to work effectively with sales, product, and engineering teams.
- Solid understanding of Continuous Improvement (CI) and data-driven problem-solving principles.
- Project management certification (e.g. Prince2, PMP) or relevant experience in structured delivery methodologies preferred.
- Analytical thinker with a practical, hands-on approach to problem-solving in live manufacturing environments.
- Willingness to travel 25–50% (mainly UK, with some international projects).
Benefits:
- Remote Work Type: Full Time
- 25-50% travel
- Strong project management skills
- Hands-on experience in manufacturing operations
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