International Group Coordinator
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Job Description
Coordinator managing groups of tourists arriving every three days in Salalah. Responsibilities include logistics, communication, and ensuring guest satisfaction throughout the trip.
Responsibilities:
- Data Management: Collecting and processing guest data (passport details, contacts, special preferences).
- Bookings: Managing flight and hotel reservations.
- Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.
- Logistics: Coordinating with drivers and managing daily transfers.
- On-Site Management: Overseeing group meet-ups and departures according to the itinerary.
- Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events.
- Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.
Requirements:
- Personal vehicle and valid driving license.
- Fluent English proficiency.
- High level of accountability, responsibility, and self-reliance.
- Excellent communication skills, friendliness, and an approachable personality.
- High stress tolerance and the ability to make quick decisions in unpredictable situations.
- Readiness to work a flexible schedule and react quickly to incoming requests.
- Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).
- Advantage: Prior experience in tourism, hospitality, or group coordination.
Benefits:
- Consistent workload.
- Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.
- Competitive salary.
- Well-know company across the region.
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