Jira Administrator
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Job Description
Jira Administrator responsible for optimizing Jira environments and supporting project management teams. Focused on creating scalable workflows and effective knowledge transfer to internal teams.
Responsibilities:
- Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
- Design and implement Jira automations to streamline workflows and improve team efficiency
- Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
- Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
- Troubleshoot system issues and provide ongoing support to Jira users
- Document configurations, processes, and best practices
- Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage
Requirements:
- 5+ years of experience as a Jira Administrator
- Strong expertise in Jira Cloud, including automations and advanced customizations
- Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
- Ability to collaborate with PM teams and translate business needs into technical solutions
- Excellent communication and documentation skills
- Experience training or mentoring end users and internal teams
- Must be a U.S. Citizen.
Benefits:
- This is a contract position working remote with benefits.
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