Junior Customer Support, Dutch-Speaking
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Job Description
Dutch-speaking customer support specialist assisting customers for an international Athens-based support team. Handling inquiries by phone, email, and chat while resolving issues in Dutch and English.
Responsibilities:
- Provide support and guidance to customers in Dutch and English
- Handle inquiries through email, chat, and phone
- Identify and resolve customer issues effectively
- Maintain accurate customer records and documentation
- Deliver a professional and friendly service experience
- Collaborate with internal departments when needed
Requirements:
- Native or fluent Dutch
- Good command of English
- Excellent communication and problem-solving skills
- Customer-oriented mindset
- Ability to work rotational schedules including weekends
- Eligible to relocate or already based in Greece
Benefits:
- 14 salaries per year (12 monthly + Easter bonus + Summer/Christmas split bonus)
- Private Health & Life Insurance
- Performance bonus (according to project policy)
- 25 days annual leave
- €50 monthly meal voucher
- Full, paid training provided
- Opportunities for internal growth and career development
- Supportive multicultural working environment
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