Junior Customer Support Engineer
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Job Description
Customer Support Engineer troubleshooting integrations, databases, and products for MGID's global native advertising platform. Supporting advertisers and publishers through chat and email.
Responsibilities:
- Provide high-level technical support of the MGID system
- Provide technical support via chat and email
- Investigate and solve issues related to different products
- Debug and troubleshoot integrations
- Prepare and run queries in DB
- Design widgets
Requirements:
- Expertise with Linux shell
- Expertise with MySQL
- Expertise with Bug Tracking Systems (YouTrack, Jira, etc.)
- Expertise with HTML5/CSS3/JS
- Expertise with REST API
- Any programming language is a plus
- Intermediate+ English level
- Native Ukrainian
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