Remote Jobs at SupportNinja
Find your next remote opportunity · 21 Open Positions
Technical Support Representative II, Italian, Portuguese, English
Technical Support Representative II providing remote troubleshooting and ticket support for SupportNinja’s global IoT customer base. Supporting field engineers with networking, cloud, cellular, and device lifecycle issues.
Technical Support Representative II, Italian, French, English
Technical Support Representative II troubleshooting IoT devices, networking, and cloud connectivity for SupportNinja’s global customers. Supporting field engineers remotely and managing SLA-driven ticket resolution.
Technical Team Leader, English
Technical Team Leader leading and coaching customer-service representatives for SupportNinja. Driving KPIs, technical support quality, productivity, and operational improvement remotely in Romania.
Bilingual Technical Support Representative II, Italian, English
Remote Bilingual Technical Support Representative supporting SupportNinja’s global IoT customers. Troubleshooting devices, networks, cloud platforms, and connectivity while assisting onsite Field Service Engineers.
Technical Support Representative II, Portuguese, English
Technical Support Representative II providing remote first-line support for SupportNinja’s global IoT customer base. Troubleshooting devices, networks, connectivity, cloud platforms, and support tickets.
Bilingual Technical Support Representative II, French, English
Bilingual Technical Support Representative II supporting SupportNinja’s global IoT customers. Troubleshooting devices, networks, cloud platforms, and connectivity while managing SLA-driven tickets.
Technical Support Representative II, Spanish, Italian, English
Technical Support Representative providing remote technical support for SupportNinja’s global IoT customer base. Troubleshooting devices, networking, cloud platforms, and connectivity issues.
Technical Support Representative II – Spanish, Portuguese, English
Technical Support Representative II providing remote first-line support for SupportNinja’s global IoT customer base. Troubleshooting networks, devices, connectivity, and cloud access while escalating complex issues.
Bilingual Technical Support Representative II, German, English
Technical Support Representative II providing remote technical support for SupportNinja’s global IoT customer base. Troubleshooting devices, networks, connectivity, cloud platforms, and support tickets.
Bilingual Technical Support Representative II, Spanish, English
Technical Support Representative providing remote technical support for SupportNinja’s global IoT customers. Troubleshooting networking, cloud, cellular, and connected-device issues while managing SLA-driven support tickets.
Business Development Representative, Automotive
Remote Business Development Representative generating automotive leads and nurturing client relationships for SupportNinja. Managing CRM opportunities and meeting sales KPIs on Colombia Standard Time.
Business Development Representative – Automotive
Business Development Representative generating automotive leads and nurturing client relationships for SupportNinja. Managing outreach, CRM activities, and performance targets remotely from the Philippines.
Content Marketing Specialist
Content Marketing Specialist creating SEO, social, email, and campaign content for SupportNinja’s outsourced services business. Analyzing performance and optimizing marketing effectiveness.
Customer Service Representative
Customer Service Representative handling SupportNinja customer inquiries via phone, email, and chat. Resolving issues, documenting interactions, and meeting customer service KPIs remotely.
Customer Service Representative, Payment Support
Customer Service Representative supporting payment operations for SupportNinja. Managing supplier data, customer inquiries, payment-related issues, and CRM documentation remotely from the Philippines.
Quality Assurance Team Leader
Quality Assurance Team Leader supervising analysts, audits, and transaction monitoring for SupportNinja’s outsourced services. Driving process improvement and resolving client quality issues remotely from the Philippines.
SEO Content Writer – Seasonal
SEO Content Writer providing exceptional content for dental and medical SEO clients. Collaborating with SEO Analysts to execute content strategies efficiently.
Collections Specialist II
Collections Specialist II responsible for recovering past-due accounts in remote call center. Develops strategies for collections while ensuring customer compliance and satisfaction.
Team Leader
Team Leader managing a team to ensure exceptional customer experiences. Responsibilities include performance monitoring, coaching, and operational efficiency in a remote setting.
Data Engineer
Data Engineer responsible for building data pipelines and ensuring data quality for analytics. Collaborating with cross-functional teams to support enterprise decision-making in a remote setup.