Lead Product Designer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead Product Designer shaping AI-powered clinical, CRM, and billing software for senior living communities. Driving product experience, design systems, customer research, and accessibility at ECP.
Responsibilities:
- Set and own the design vision across the product suite, establish process and quality standards, and represent the user in roadmap conversations.
- Mentor designers as the team grows.
- Tie design work to adoption, customer satisfaction, sales win rates, and other business outcomes; define success measures and use results to guide future design.
- Own visual direction, simplify workflows, reduce clicks, and design experiences across desktop, tablet, and mobile.
- Lead AI-powered features from concept through launch, defining user interaction, review, trust, and correction of AI outputs.
- Build and evolve a design system and drive engineering adoption; set it up in Claude for PM prototypes.
- Join customer calls, visit communities, shadow staff, run usability tests, maintain personas, and track competitor and AI trends.
- Deliver wireframes, mockups, code-based working prototypes, and development-ready specifications; resolve tradeoffs with product managers and engineering.
- Present and defend design decisions with evidence.
- Set accessibility standards aligned to WCAG and champion them with engineering.
- Report to the VP of Product and serve as a thought partner to product and engineering leadership.
Requirements:
- 7+ years of product or UX design experience, including leading design for a product area end to end, mentoring other designers and presenting confidently to leadership, and tying design decisions to measurable business outcomes.
- A portfolio showing exceptional visual and interaction craft, including examples of simplifying complex workflows and designing responsive experiences across desktop, tablet and mobile.
- Experience shipping AI-powered features that real users rely on, with a solid grasp of AI UX patterns (setting expectations, showing sources, handling errors, keeping humans in control).
- Experience building or significantly evolving a design system and driving adoption, including setting it up in Claude so PMs can build with it.
- Expert in Figma and fluent in using Claude to iterate quickly, including building working prototypes in code that give engineering something functional, not just a mockup.
- Hands-on user research and usability testing.
- Working knowledge of WCAG accessibility standards, with experience tracking and fixing violations.
- Bachelor's degree in design, or a related field, or equivalent experience is preferred; preferred qualifications are optional.
Similar Jobs
Lead Product Designer – AI and Platform Experience
Lead Product Designer shaping Cisco Cloud Control’s AI-powered enterprise platform experiences. Designing scalable systems, agentic workflows, and generative UI across Cisco products.
Brand Experience Designer, Consumer
Brand Experience Designer defining Toast’s consumer-facing dining brand across product, restaurants, and marketing. Building identity systems and expressive product experiences for millions of diners.
Product Designer Intern, Undergraduate Summer 2027
Product Designer Intern supporting healthcare technology projects at Centene, a managed care company. Conducting user research, prototyping, and product design work while completing an undergraduate program.
Product Designer
Product Designer shaping Hostinger’s AI-first web hosting products through research, UX, and iterative design. Remote role based in Europe with end-to-end ownership of customer experiences.
VP of Product Design
VP of Product Design shaping creative vision and product experiences for Midnite's sports betting and gaming platform. Leading design teams, systems and cross-functional product strategy.
Associate Director – Experience Design
AI UX design leader shaping human-agent collaboration at Kyndryl, which designs and manages mission-critical technology systems. Leading research, prototyping, co-creation, and ethical AI experiences.
Senior Product Designer
Senior Product Designer shaping user-centered workflows for Cleerly’s AI-driven cardiac diagnostic software. Leading research, design systems, and regulatory-compliant healthcare product design.
Senior UX Designer, Researcher
UX designer-researcher shaping Planful’s financial performance management platform. Conducting user research and translating insights into enterprise SaaS workflows, prototypes, and design-system solutions.
UI/UX Designer Intern
UI/UX Designer Intern creating web and mobile interfaces for Abhyaz’s remote talent management and internship platform. Supporting user research, design systems, prototypes, and portfolio projects.
Associate Product Designer
Associate Product Designer creating clear, usable UX experiences for complex enterprise products. Applying Figma, prototyping, research, and design systems across product teams.
Senior UX Designer
Senior UX Designer creating research-driven digital experiences for Valtech’s global brand clients. Shaping journeys, interactions, content, and design systems with AI-enabled tools.
Senior User Interface Designer – Platform Development
Senior UI Designer owning Wealth Enhancement’s enterprise design system for wealth management products. Creating accessible, responsive interfaces and governing Figma-based components across platform development.
Senior Product Designer
Senior Product Designer shaping web and mobile experiences for Molecule’s decentralized science infrastructure. Owning the design system, prototyping workflows, and implementation quality across web3 biotech products.
Senior Product Designer – Enterprise Security Platform
Senior Product Designer shaping RapidFort’s enterprise software supply chain security platform. Designing complex security workflows, data-dense interfaces, and AI-enabled experiences across product and brand.
AI Product Builder – Product Design, AI Development
AI Product Builder designing digital products and turning them into software with AI coding tools. Building SaaS platforms and custom solutions for German clients.
Senior Product Designer – ME
Senior Product Designer owning end-to-end experiences for Ansira’s B2B2C marketing platform. Designing scalable product, custom brand, and accessibility-focused solutions.
Senior Product Designer
Senior Product Designer shaping H&R Block’s Spruce native mobile banking experience. Leading end-to-end design across iOS and Android for trustworthy customer money-management journeys.
UI/UX Designer, 12 mos. Contract
UI/UX Designer designing and shipping consumer ecommerce experiences for NETGEAR networking products. Extending atomic design systems and translating analytics into web interfaces.
Product Designer
Senior Product Designer shaping workflow-focused SaaS products at Ninety. Partnering with product and engineering teams to improve user experiences and design systems.
Lead Product Designer – Contract
Lead Product Designer driving Acorns Early and Early Invest experiences. Shaping financial wellness products for parents and kids through high-fidelity design and research.