Licensed Healthcare Agent
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Job Description
Licensed Medicare agent supporting U.S. consumers with DSNP education and enrollment. Conducting consultative telesales conversations through Connexion Point’s healthcare contact center.
Responsibilities:
- Handle inbound and outbound calls with prospective DSNP Medicare members, focused on sales, education, and enrollment
- Guide individuals through Dual Special Needs Plan options and explain Medicare and Medicaid benefits and eligibility
- Support prospects through the enrollment process with clarity, accuracy, and care
- Meet sales goals, call quality, conversion metrics, and schedule-adherence expectations
- Keep communication current with the supervisor and team
- Attend team meetings and training sessions throughout the season
Requirements:
- Active Health or Health & Life license
- Minimum 1 year of Medicare experience
- Comfortable working across multiple software systems
- Strong communication skills with a service-first approach
- Able to work a schedule including at least one weekend day during AEP
- Home office setup meeting remote work requirements
- Willing to complete a background check
- Basic computer skills and tech knowledge
- Telesales or contact center experience preferred
- Familiarity with Medicare DSNP preferred
Benefits:
- $18.00/hr base pay
- Seasonal incentive opportunities
- Paid training and AHIP certification covered
- Non-resident licenses and renewals covered
- Continuing education credits
- Remote/work-from-home
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