Licensed Insurance Sales Representative
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Job Description
Allstate insurance sales representative engaging US shoppers remotely through calls, chat, and SMS. Recommending tailored coverage and converting warm leads without cold calling.
Responsibilities:
- Engage with active insurance shoppers via inbound and outbound calls, live chat, SMS, and other channels
- Work in a work-from-home call center environment
- Uncover customer needs and identify coverage gaps
- Recommend tailored solutions from Allstate products and products within the Allstate family of companies
- Convert warm leads into customers using a consultative sales strategy
- Drive sales growth while delivering an exceptional customer-first experience
- Handle inbound and outbound customer calls as the primary customer-engagement method
- Maintain availability during assigned work hours to meet call-volume and service expectations
- Deliver consultative sales conversations and complete transactions during live interactions
- Adhere to assigned schedules, including evenings and weekends, based on business coverage needs
- Meet established productivity, quality, and performance standards
- Navigate multiple computer systems simultaneously while actively engaged with customers
Requirements:
- At least 1 year of experience in sales or customer service with a sales focus
- Active Personal Lines or Property & Casualty Producer license in the state of residence preferred
- If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate’s support
- Must obtain and maintain required resident and non-resident Producer licenses for designated states
- Must relinquish all non-Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed
- High school diploma or GED required
- Reliable high-speed internet with wired Ethernet connection
- Minimum internet speeds of 50 MB download and 5 MB upload
- Dedicated, distraction-free, private home workspace
- Comfortable working evenings and weekends
- Receptive to feedback and performance coaching
- Strong communication, critical thinking, and multitasking skills
- Competitive and highly self-motivated
- Able to work independently and hold oneself accountable
- Ability to navigate multiple computer systems simultaneously
- Position available only within the US, excluding Puerto Rico, California, New York, Alaska, Hawaii, and Washington state residents
- Candidates in locations where the local minimum wage exceeds the base pay are not eligible
- Required to submit to a background investigation
- Allstate generally does not sponsor individuals for employment-based visas for this position
Benefits:
- Base pay: $18/hour
- Average total compensation of $52,730–$76,480/year including uncapped performance-based incentives
- Eligible licensed external candidates may be eligible for a bonus
- Health, dental, and vision insurance
- 401(k) with company match
- Pension plan
- Tuition reimbursement
- Career development
- Wellness programs
- Paid training from day one
- Licensing support, including study materials, exam reimbursement, and assistance
- Monthly internet reimbursement/connectivity reimbursement
- Home office equipment provided by Allstate, including laptop, monitors, headset, keyboard, and mouse
- Comprehensive technology setup
- Remote work from home
- Reasonable accommodations for qualified individuals with disabilities
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