Manager, Solution Architecture
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Job Description
Manager of Architecture overseeing complex implementations and leading a team at Smile Digital Health. Responsible for hands-on architecture delivery and guiding technical solutions.
Responsibilities:
- Provide effective hands-on architecture leadership across strategic implementations, including participating as a lead architect when required, supporting delivery teams through architecture guidance, troubleshooting, office hours, and leading technical escalations and leading day-to-day management of the assigned architecture team.
- Advance Smile’s architecture practice by introducing AI-driven approaches, developing reusable playbooks and reference architectures, and promoting scalable patterns that improve delivery speed and solution quality.
- Lead, mentor and grow a diverse team of architects by clearly defining goals, objectives, responsibilities, competencies and development plans.
- Collaborate with cross-functional teams to support architecture design, scoping, planning, implementation, testing, documentation, and delivery to ensure solutions meet customer and business needs.
- Support the development and implementation of technical roadmaps and business cases.
- Participate in Smile architecture programs such as the Architecture Review Board (ARB) as a voting member.
- Conduct regular team 1:1s, performance reviews, and support hiring and onboarding of architects.
- Leverage deep understanding of Smile’s products and services to guide solution design and ensure they deliver meaningful value to customers.
- Drive innovation by recommending technologies, improving processes, and supporting the development of new capabilities aligned with Smile’s product and architecture strategy.
- Develop best practices for the team and create goals and metrics to measure performance and maintain quality service and documentation within the team.
- Accountable for ensuring all working hours are accurately reported in Netsuite on a daily or weekly basis.
Requirements:
- 8+ years of experience in solution architecture, software engineering, or enterprise platform delivery, including experience designing scalable enterprise systems.
- 3+ years of people leadership or team management experience, including mentoring, performance management, and team development.
- Strong experience with modern cloud-native architecture and deployment practices, including Kubernetes, Helm charts, and AWS-based infrastructure.
- Experience working with distributed data platforms and messaging technologies such as Kafka or Pulsar.
- Experience designing and troubleshooting data ingestion and processing pipelines, including ETL workflows, real-time processing, and large-scale data systems.
- Strong understanding of healthcare interoperability standards, including FHIR, HL7 v2, and CDA.
- Experience working with enterprise databases such as PostgreSQL, Oracle, or Aurora.
- Excellent analytical, problem-solving, and decision-making skills with the ability to support complex technical implementations and escalations.
- Strong communication and collaboration skills, with the ability to work effectively with engineering teams, product teams, and customers.
- Experience with healthcare regulatory or payer interoperability initiatives (e.g., CMS APIs, Prior Authorization, Payer-to-Payer exchange, CCD workflows) is considered an asset.
- Formal architecture certifications (e.g., TOGAF) are considered an asset.
Benefits:
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
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