Manager, Transaction Management

Posted 3hrs ago

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Job Description

Transaction Management Manager overseeing acquisition and disposition deals for a national home-buying company. Leading coordinators, resolving complex issues, and driving timely closings.

Responsibilities:

  • Manage acquisition and disposition transactions from contract ratification through settlement
  • Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
  • Establish, track, and manage KPIs for all team members
  • Hire, supervise, train and mentor Transaction Coordinators
  • Develop and update all policies and procedures, including creating video and written training documents
  • Ensure all policies and procedures are being followed
  • Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
  • Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
  • Request loans for new acquisitions and coordinate with lenders
  • Manage construction loan draw requests in partnership with the Construction team
  • Oversee all property listings, including procuring professional photography and virtual staging
  • Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
  • Ensure the company CRM is updated consistently and accurately for all transactions
  • Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
  • Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
  • Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
  • Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
  • Maintain a high level of customer service for buyers, sellers, and partners
  • Assist with hiring and managing 3rd party property managers to manage our rental portfolio
  • Thrive in a fast-paced environment; availability may include evenings and weekends as needed

Requirements:

  • 2+ years of people management experience in settlement, title, or transaction management
  • 5+ years of real estate transaction experience
  • Proven experience managing high-volume acquisitions and dispositions
  • Highly assertive and comfortable holding internal teams and external partners accountable
  • Strong work ethic and ownership mindset
  • Ability to independently resolve complex real estate transaction issues
  • You love people and are obsessed with making customers happy
  • Bachelor’s degree required
  • Proficient with Microsoft Office and CRM systems
  • You thrive on working in a fast paced environment

Benefits:

  • FULLY REMOTE
  • Competitive pay
  • Great benefits
  • Casual dress
  • Team events
  • Work hard/ play hard environment