Field Case Manager – Workers' Comp Adjuster
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Job Description
Workers’ compensation Field Case Manager investigating claims and determining benefits for AMERISAFE. Conducting on-site investigations and managing a 60-claim caseload across Louisiana.
Responsibilities:
- Conduct on-site and in-person investigations
- Determine compensability
- Establish reserves
- Document decision making
- Issue benefit payments
- Make notifications to the State administrative authority
- Work with injured workers, employers, medical and legal professionals to ensure appropriate benefits are provided under applicable Workers’ Compensation Laws
- Manage a target caseload of 60 claims
- Travel frequently within a designated territory, with overnight travel rarely required
Requirements:
- Workers Compensation Claims experience highly preferred
- Bachelor's degree or related professional business experience acceptable
- State license to handle Workers' Compensation claims if required
- Professional written and verbal communication skills required
- World class customer service attitude required
- Ability to learn and use proprietary software and Microsoft Office products
- Ability to be self-directed
- Valid driver's license, acceptable driving record and acceptable vehicle required
- Frequent travel within a designated territory required
- Must complete pre-employment screening, including a criminal background check, a 10-panel drug test and, if applicable, a review of your motor vehicle report
Benefits:
- Auto reimbursement program
- Reimbursement for cell phone and internet
- Target Case Load of 60 claims
- Pre-employment screening provided as part of the hiring process, including criminal background check, 10-panel drug test, and applicable motor vehicle report review
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