Marine Travel Consultant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Travel Consultant managing travel arrangements and providing active consultations for business customers. Handling inquiries through multiple channels and ensuring exceptional service in marine travel.
Responsibilities:
- Accurately and efficiently handling incoming contacts requests via multiple channels (i.e. phone, email, etc.)
- Provide active travel consultation towards business customers, including travel details and upselling of related products
- Provide exceptional service which exceeds client expectations
- Manage and control all facets of travel arrangements, as requested by clients
- Search and confirm travel reservations for customers
- Hands-on involvement in crew movements, rotation, and disruption handling
- Provide customers with required industry information, such as low fares, exchange costs, penalties, and visa information
- Respond to customers promptly and provide undivided attention
- Willingly offer assistance to team members within and across teams
- Meet individual and team goals
Requirements:
- Proven experience in ERM, marine, offshore, or crew travel environments
- Hands‑on expertise managing crew movements, rotations, and disruption handling
- Strong attention to detail with the ability to perform accurately under pressure
- Comfortable working in a fast‑paced, 24/7 service environment
- Demonstrated ability to collaborate effectively within a global, multi‑regional operations setup
- Relevant skills in GDS Amadeus
- Strong verbal and written communication skills in English
- Demonstrated understanding of customer servicing excellence
- Solid working knowledge of the travel industry, policies, procedures, and processes
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Similar Jobs
Senior Consultant, Logistics – LogTech
Lead global supply chain transformations and logistics projects for Trimble, enhancing operational excellence and digital innovation. Collaborate with tier-1 customers to align services with strategic growth.
Strategy & Innovation Consultant
Strategy & Innovation Consultant supporting design and delivery of consulting projects in the healthcare sector. Owning client contact and contributing to new proposals while navigating stakeholder dynamics.
Professional Services Consultant
Professional Services Consultant for Clinisys implementing AI-enabled software in laboratories. Collaborating with clients to enhance workflow and ensure quality in project delivery.
Energy Efficiency Consultant
Energy Efficiency Consultant at CLEAResult guiding energy teams to implement energy efficiency activities in various facilities. Providing coaching and workshops for program participants in California.
Senior Private Cloud Consultant – Proxmox, Kubernetes
Senior Private Cloud Consultant focusing on Proxmox/Kubernetes with Cloud Manta. Responsible for independent project management and cloud solution delivery in a remote setting.
Principal Consultant
Principal Consultant responsible for delivering IT services and consulting engagements. Providing technical expertise and mentoring while engaging with executive stakeholders in the United States.
Senior Consultant – FM Audit Remediation Support
Financial Consultant handling financial management for the Department of Defense. Responsibilities include audit readiness and financial audit statements across various financial management areas.
Supervisory Principal Consultant
Supervision Consultant overseeing high-volume supervision and risk management in a broker-dealer environment. Collaborating with compliance and providing practical guidance for registered representatives.
Senior Consultant, Microsoft Dynamics 365 Advanced Warehouse Management
Senior Consultant designing end-to-end Microsoft Dynamics 365 Advanced Warehouse Management solutions. Collaborating with clients and teams to lead implementations and mentor juniors.
CX Solution Consultant
CX Solution Consultant supporting customer experience solutions through collaboration with sales and technical teams. Leveraging CX strategies to enhance business outcomes and client transformation.
Digital Twin Technical Consultant
Digital Twin Technical Consultant at Rockwell Automation solving engineering challenges using Emulate3D and related digital engineering tools. Driving software and services sales in a customer-facing role.
Senior SD Consultant – IS-OIL
Consultor SD Senior para atuar em Projetos e Melhorias na Avvale. Ajudamos empresas a redesenhar seus modelos de negócio com soluções inovadoras e sustentáveis.
Senior MM Consultant – IS-OIL
Consultor MM Senior atuando em Projetos e Melhorias para empresas de Petróleo. Experiência com SAP e análise de processos de negócio em Refinarias.
Value Consultant
Value Consultant driving Ashby's value selling motion in the US through impactful assessments and frameworks. Collaborating with sales and customer success to maximize customer value.
Climate Policy Consultant
Consultant supporting climate policy projects at ICF for clients like the European Commission. Collaborating with a team of experts on flagship initiatives for climate and sustainability.
AWS Data Cloud Consultant
AWS Data Consultant designing, building, and deploying scalable data solutions on AWS for clients. Involves strong collaboration, cloud adoption guidance, and technical solution implementation.
Senior Energy Consultant – Analytics
Experienced energy consultant providing advisory services through analytics in utilities sector. Managing complex projects and mentoring junior staff in energy-related analysis.
Senior Consultant, Managed Care
Sr. Consultant managing care agreements and overseeing contracting activities at Stanford Health Care. Partnering with leadership to advance payor contracting and manage policy review processes.
Account Consultant II
Account Consultant II responsible for client-facing interactions, maximizing sales and managing business relationships for Horizon Blue Cross Blue Shield of New Jersey.
Lead Functional Consultant, Infor CSI
Principal/Functional Consultant specializing in Infor CSI (SyteLine) implementation and supply chain management projects. Engaging in gap analysis, business requirements documentation, and stakeholder workshops in a remote capacity.