Marketing Manager – Supply Chain, Customer Service
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Job Description
Marketing Manager role supporting regional marketing department's backorder management for a medical device company. Requires strong communication and analytical skills in various marketing aspects.
Responsibilities:
- Assist regional Marketing Department with all aspects of backorder management
- Weekly Backorder Reporting
- Creation and Circulation of Customer Letters re: backordered products
- Sales Force, Supply Chain, and Customer Service Liaison re: customer order inquiries and substitute products
- Emergency escalation allocation and portal maintenance
- Tracking global allocation quantities vs. projected allocations
Requirements:
- Someone who has worked in Marketing, Supply Chain, or Customer Service
- Good communication skills
- Pleasant phone / email manners
- Analytics via basic Excel functions
- Data entry / familiar with SFDC software
Benefits:
- Remote role
- 3 month assignment with possible extension
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