Mid/Senior BPM Consultant – Business Processes
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Job Description
BPM Consultant responsible for evolving business processes and connecting strategy, people, and technology. Engage in continuous improvement projects and optimize end-to-end processes.
Responsibilities:
- Do you enjoy turning complex processes into simple, efficient, and scalable operations?
- As a BPM Consultant, you will play a key role in evolving business processes, connecting strategy, people, and technology.
- You will work at a company focused on continuous improvement, participating in challenging projects across different areas to help teams increase productivity, reduce costs, and deliver more value to the end customer.
- Map, model, and optimize end-to-end processes (AS IS / TO BE).
- Conduct interviews, workshops, and facilitation sessions with business stakeholders.
- Design flows using BPMN notation and document business rules.
- Identify bottlenecks, risks, and automation opportunities.
- Define metrics (KPIs) and support process governance.
- Collaborate with technology teams to specify system improvements.
- Support the implementation of changes and organizational change management.
Requirements:
- Previous experience as a Process/BPM Consultant or Process Analyst.
- English proficiency.
- Proficient in process mapping and modeling with BPMN.
- Experience in continuous improvement projects (Lean, Kaizen, etc.).
- Ability to lead interviews and workshops with business areas.
- Strong communication skills, systemic thinking, and results orientation.
- Degree in Business Administration, Engineering, IT, or related fields.
- Certifications in BPM, Lean, Six Sigma, or similar methodologies.
- Experience with process automation (BPMS/RPA).
- Prior experience in consulting or multidisciplinary project teams.
- Familiarity with modeling tools (Bizagi, Visio, etc.).
- English or Spanish for involvement in international projects.
Benefits:
- Not specified
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