Middle and Back Office Vendor and Licensing Specialist
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Job Description
Vendor and Licensing Specialist in charge of contract renewals for application services at RS Group. Overseeing vendor management and budget forecasts for Middle & Back Office platforms.
Responsibilities:
- Maintenance of the policies, standards and processes needed to support the contractual renewal process and working closely with Finance to ensure proactive budget forecasting.
- Ensure that all supporting documents are executed in a timely manner to support the contract renewal framework.
- Responsible for shaping Investment proposals, raising purchase orders and ensuring a consistent process for invoice approvals.
- Budget management of the operating costs for Application services including being responsible for the monthly and annual forecasting of these budgets.
- Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation.
- Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery of any appropriate service credits.
- Collaborate with Service Design and Integration (SD&I), the application support partners, technology teams, PMO (Project Management office) to ensure contracts and financial data is captured, documented and correctly managed when new services are introduced into Middle & Back Office teams.
- Support Keep the Lights program by working with the Technology Delivery teams to ensure these and any other projects requiring changes to Application services are successfully delivered to time, cost and quality.
- Responsible for the effective management of financial data, knowledge, operating procedures etc. related to Middle & Back Office application services, and the maintenance of appropriate service catalogues or portfolios.
- Identify and implement appropriate cost saving opportunities related to contract renewals.
- Ensure that vendors provide quotes in a timely fashion, engaging procurement where needed to support contract renewal negotiations.
- Initiate Continuous Improvement activities leveraging internal teams and external partners to reduce costs and bring greater efficiencies where possible, particularly where Transformation activities are within the service partners contract. This includes familiarity with emerging best practice, automation, tooling etc, as well as engagement with internal or external benchmarking exercises.
- Maintain financial reporting for Middle & Back Office application services, aligned to IS&T standards.
- Support the monitoring of supplier performance against SLAs, OLAs and contractual commitments, escalating issues to the Managed Services Manager where required.
Requirements:
- Excellent vendor management capabilities including experience of negotiating and managing contract renewals.
- Strong verbal & written communication skills.
- Management of budgets in excess of £5M and experience of managing to budget and evidence of driving successful cost savings initiatives.
- Strong numerical skills, with the ability to analyse pricing, licensing metrics, and renewal forecasts accurately.
- Excellent multitasking and organisational abilities, capable of managing multiple renewals, deadlines, and stakeholders simultaneously.
- Possesses a continuous improvement mindset and can drive efficiencies with people, process and procedures.
- Proficient in honouring, enforcing and maintaining corporate policies.
Benefits:
- Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
- Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
- Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
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