Network Administrator
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Job Description
Implementation Network Administrator implementing and maintaining networks/vendors for Allied Benefit Systems’ employee-benefit clients. Coordinating setup, renewals, issue resolution, reporting, and network relationships remotely.
Responsibilities:
- Implement appropriate networks/vendors for Allied clients
- Submit new setup paperwork
- Maintain, update, and test new networks to ensure they meet client needs
- Work with Implementation Managers and Coordinators to assign networks properly
- Coordinate with external network contacts on network interactions, issues, and standard processes
- Implement and maintain networks/vendors for new business, renewals, and terminations
- Maintain relationships with networks/vendors
- Communicate network-related updates internally and externally
- Respond to and assist the implementation team with network issues and questions
- Resolve escalated issues and inform appropriate Allied teams
- Develop efficient tracking and ad hoc reporting
- Audit completed tasks for accuracy
- Maintain client files and history
- Perform other duties as assigned
Requirements:
- Bachelor’s degree or equivalent work experience required
- At least 5 years in a sales support role required
- Experience implementing fully insured plans is a plus
- Excellent written and oral communication skills
- Excellent attention to detail
- Ability to multitask
- Highly organized
- Intermediate-level experience with Microsoft Office, Word, Excel, and PowerPoint
- Cable broadband or fiber optic internet service with at least 100Mbps download and 25Mbps upload
- Extended sitting and computer work required
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Generous Paid Time Off
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Technology Stipend
- Fully remote work
- Flexible work-from-home arrangement
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