Network Engineer, Voice and Brand Standards
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Network and voice enablement engineer supporting Allbridge’s property technology solutions. Building training, certifications, escalation frameworks, and brand standards across hospitality and multifamily products.
Responsibilities:
- Serve as the technical escalation point for Support, Installation, and PM teams on network and voice questions
- Track escalation volume and root causes by product line to identify recurring knowledge gaps
- Conduct baseline skills assessments within the first 90 days and recurring assessments thereafter
- Design and deliver training curricula for high-frequency and high-impact skill gaps
- Own new-hire onboarding curriculum for network and voice technical content
- Maintain the network and voice technical knowledge base in SharePoint
- Identify and manage vendor- or brand-specific certification paths
- Define and maintain a RACI for technical escalations
- Reduce technical escalations requiring Engineering or Product involvement
- Document technical standards for assigned corporate brand partners across network, voice, video, and property technology product lines
- Maintain a current, organized source of truth for brand standards in SharePoint
- Communicate standards changes to impacted internal teams
- Coordinate with engineers and teams responsible for other brand standards
- Manage recurring cadence meetings with assigned corporate brand partners
- Coordinate relevant internal attendance at cadence meetings
- Document meeting outcomes, decisions, and standards changes
- Incorporate meeting outcomes into brand standards documentation
- Maintain the meeting calendar and track action items to closure
Requirements:
- Minimum of five years (5+) of experience in network and voice technologies
- Exposure to both technical support or installation and training or enablement functions
- Working knowledge of network technologies: Ruckus, Aruba, Cisco, Meraki, and Nomadix
- Working knowledge of hosted voice or UCaaS platforms: BluIP, EvolveIP, Mitel, SIP, and PBX
- Experience designing training curriculum and onboarding programs
- Experience managing vendor-led or internally built certification programs
- Experience maintaining technical documentation in SharePoint or a similar knowledge management platform
- Strong documentation and organizational skills
- Excellent interpersonal, communication, and presentation skills across technical and non-technical audiences
- Experience facilitating cross-functional meetings with internal teams and external partners
- Flexibility for some travel
- Ability to perform the listed physical functions, with or without reasonable accommodation
- Ability to occasionally lift or move up to 50 pounds
- Travel up to 10%
Benefits:
- Medical and Prescription options
- Dental, Orthodontics and Vision Plans
- Rich HSA company-funded options
- Flexible Spending accounts
- 100% Company paid premiums for Short Term Disability
- Life and Accidental Death and Dismemberment insurance plan options
- Supplemental Insurance Plan options
- 401(k) Profit-Sharing Retirement plan
- Flexible Paid Time Off after 60 days of employment
- Paid Holidays
- Career growth opportunities
- Competitive compensation and benefits packages
Similar Jobs
Senior Network Engineer II
Senior network engineer designing and operating secure hybrid and multi-cloud infrastructure for NextGen Healthcare. Leading automation, security, troubleshooting, and enterprise network architecture initiatives.
Senior Compute Network Engineer
Senior Compute Network Engineer designing GPU and AI data-centre fabrics for Megaport’s global Network as a Service platform. Automating resilient networking across Australia and Brazil.
Network Engineer
Network Engineer assessing and modernizing secure networks for Koniag’s federal government customers. Designing compliant architectures with logging, IDS, monitoring, and NIST-aligned controls.
Senior Azure Network Engineer
Senior Azure Network Engineer designing secure Azure, GCP, and on-premises connectivity for Europe’s leading e-pharmacy. Advancing observability, automation, governance, and cyber resilience.
Senior Azure Network Engineer
Senior Azure Network Engineer designing secure Azure, GCP, and on-premises connectivity for Europe’s leading e-pharmacy. Driving observability, automation, cyber resilience, and cloud network modernization.
Senior Azure Network Engineer
Senior Azure Network Engineer designing secure Azure, GCP, and on-premises connectivity for Redcare Pharmacy’s e-pharmacy platform. Automating networking, observability, governance, and cyber resilience.
Provider Network Specialist
Provider Network Specialist researching elite healthcare providers for Private Health Management. Strengthening provider intelligence, technology-enabled workflows, and patient access.
Principal Operations Engineer, Network
Principal network operations engineer overseeing hyperscale AI data center networks at Fluidstack. Leading operational readiness, high-risk changes, vendor standards, and fleet-wide incident analysis.
Senior Network & Security Engineer – Cisco, Fortinet
Senior Network & Security Engineer building and managing Cisco, Fortinet, firewall, LAN, and WLAN infrastructure. Supporting Swiss customers and internal sales teams with automation and pre-sales expertise.
Network Analyst
Network Analyst configuring pharmacy pricing, reimbursement, and benefit plans for EmpiRx Health, a clinically driven pharmacy benefits management company. Supporting implementations, QA, claims analysis, and operational documentation.
Senior Cloud Network Operations Engineer
Senior Cloud Network Operations Engineer managing Avenga’s customer-facing cloud network services. Troubleshooting production connectivity, cloud infrastructure, and network security issues.
Senior Cloud Infrastructure, Network & Security Engineer
Senior GCP engineer securing Gorilla Logic’s isolated recovery environment. Implementing cloud networking, IAM, Terraform automation, and platform security controls.
Network Engineer
Senior Network Engineer designing Azure and multi-cloud networking for a global IT services powerhouse. Automating secure connectivity, routing, firewalls, DNS, and enterprise platforms.
Senior Cloud Network Engineer
Senior Cloud Network Engineer supporting 11:11 Systems’ cloud networks and disaster recovery customers. Leading complex troubleshooting, security, documentation, and infrastructure changes.
Network Engineer I
Network Engineer I supporting Air Methods’ mission-critical healthcare aviation infrastructure. Troubleshooting enterprise networks, security, servers, storage, backup, and virtual environments.
Enterprise Network Engineer
Enterprise Network Engineer designing and supporting Evri's enterprise network. Delivering UK infrastructure upgrades, site expansions, resilience improvements and third-line technical support.
Senior Network Engineer – Projects
Senior Network Engineer designing and deploying secure network infrastructure for RedHelm’s cybersecurity and IT services clients. Supporting Cisco, Azure, firewall, routing, switching, and wireless projects.
Network Security Engineer
Technical Lead driving enterprise post-quantum cryptography migrations for Classiq. Designing, implementing, and validating secure network architectures with customers and technical teams.
Network Engineer
Network Engineer designing and supporting Cisco and Fortinet infrastructure. Securing scalable IT environments for Integris clients across regulated industries.
Network Engineering Operations Engineer
Network operations engineer resolving incidents and optimizing infrastructure for Webbing, a global data MVNO. Supporting enterprise connectivity and IoT services across 200+ countries.