Nurse Navigator – FIND Program
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Job Description
Remote Nurse Navigator coordinating follow-up for patients with incidental radiological findings. Supporting Trinity Health care teams through education, referrals, and care navigation.
Responsibilities:
- Facilitate communication and coordinate care among patients, primary and specialty care physicians, and hospital departments on standardized care pathways
- Ensure availability, access, and timeliness of services to optimize quality of care, coordination, and patient experience
- Provide evaluation, education, coordination, and referral to patients identified with incidental radiological findings requiring follow-up
- Contact patients identified with incidental or unexpected findings and offer recommended follow-up
- Provide personalized nurse navigation interventions, including assessment of educational level, barriers to learning, and psychosocial factors
- Ensure appropriate follow-up intervals and avoid duplicate follow-up requests
- Direct patients to the correct provider based on follow-up recommendations
- Assist PCPs with appropriate follow-up at radiologist-recommended intervals
- Obtain additional imaging at the specific request of the PCP
- Provide education and navigation through the follow-up process
- Provide referrals and education based on appropriate care
- Use software programs to track daily and periodic assignments
- Communicate with local and regional colleagues, Radiology, and Oncology departments to develop the program and maximize patient care
- Identify problems, offer solutions, and participate in resolution
- Perform other duties as assigned
- Maintain knowledge of applicable laws, regulations, Trinity Health compliance requirements, Code of Conduct, policies, and procedures
Requirements:
- Graduate of an accredited school of Nursing
- Bachelor of Science Degree in Nursing
- Three (3) to five (5) years of progressive clinical nursing experience is required
- Current license to practice as a Registered Nurse in the State of Michigan
- Additional state-specific licensing may also be required
- Problem solving skills and ability to initiate creative solutions to problems
- Demonstrated ability to expertly navigate a variety of software applications
- Ability to effectively communicate with Medical Staff, departmental staff, Trinity Health department representatives, physicians, other health providers and facilities
- Working knowledge of Radiology procedures protocols and processes, preferred
- Knowledge of Windows based programs
- Effective organizational skills
- Ability to adapt to frequently changing work priorities and prioritize and balance requirements of working with the System Office and Regional Health Ministries
- Good manual dexterity to operate a computer keyboard
- Good hearing for extensive telephone conference calls and in-person communication
Benefits:
- Equal Opportunity Employer commitment
- Consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law
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