Nurse Advisor, RN
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Job Description
Nurse Advisor guiding U.S. patients through complex healthcare decisions, advocacy, and care coordination. Supporting low- to moderate-acuity cases and triaging new clients for Private Health Management.
Responsibilities:
- Manage a portfolio and caseload of low- to moderate-acuity clients navigating the healthcare system
- Build trusted relationships and guide clients throughout their healthcare journey
- Provide education, advocacy, care coordination, and ongoing clinical support
- Conduct clinical intakes by email or phone to assess needs and determine next steps
- Help clients access appropriate providers, facilities, and services
- Coordinate appointments and assist with medical record review and support
- Provide provider recommendations and clinical guidance
- Ensure smooth transitions and communication across clinical and operational teams
- Welcome, educate, and triage new inbound clients
- Support the Triage Team with inbound client needs and service inquiries
- Communicate with clients, caregivers, providers, and internal partners
Requirements:
- Active Registered Nurse license in the state of residence
- At least five years of healthcare experience
- Experience in case management, care coordination, patient navigation, ER Triage, or a related broad-based clinical environment
- Confidence, empathy, critical thinking skills, and sound clinical judgment
- Self-directed, collaborative approach
- Strong organization and time management skills
- Comfort learning new technologies and systems
- Experience working remotely
- Strong written and verbal communication skills
- Ability to translate complex clinical information for clinical and non-clinical audiences
- Must live in and physically perform all work in the United States
Benefits:
- Health, dental, and vision benefits
- Annual cash incentive program
- 401(k) with company match
- Flexible paid time off
- PHM for PHM, providing services to employees and eligible dependents
- Additional benefits
- Remote work arrangement
- Virtual interview process by Zoom or phone
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