National Virtual Oncology Nurse Navigator
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Job Description
National virtual oncology nurse navigator providing triage, care coordination, and patient education. Supporting Daymark Health’s value-based cancer care platform through virtual patient care.
Responsibilities:
- Provide triage, case management, and care navigation for oncology patients with possible comorbidities
- Deliver direct patient care through virtual platforms, phone, email, and video
- Provide clinical support and urgent clinical escalations
- Triage symptom survey responses and inbound reported symptoms, supporting patients or escalating to Nurse Practitioners
- Coordinate care, nutritional support, discharge planning, and provider referrals
- Educate patients about diagnoses, Daymark Health’s care offerings, and next steps
- Build trusting relationships with patients and their care networks
- Coordinate with Nurse Practitioners, Medical Directors, Social Workers, Clinical Operations, and non-clinical Health Partners
- Address social determinants of health, including food security and transportation access
- Follow Daymark Health policies, procedures, clinical protocols, and documentation standards
- Ensure effective use of systems, tools, and technology
Requirements:
- Bachelor of Science Degree in Nursing required
- Compact unrestricted registered nurse (RN) license and licensure in all 50 states
- Active, unencumbered multi-state RN license under the Nurse Licensure Compact
- Additional active RN licenses in non-compact states, such as California, New York, and Illinois
- At least 3 years of nursing experience, including 2 years in oncology nursing
- Passion for helping patients understand the benefits of palliative care
- Oncology-related certifications such as OCN, AOCN, AOCNS, or CCM strongly preferred or to be obtained within 2 years of hire
- Comfort using Slack, Zoom, Google Suite, and EHR systems
- Strong relational, communication, organizational, and adaptability skills
- Basic Life Support (BLS) certification required for patient-facing roles by the start date
- Compliance with Daymark Health’s Employee Vaccination and Testing policy
- Valid driver's license required only for roles involving in-home patient visits
Benefits:
- Full-time remote work
- Monday–Friday schedule, 8:30 AM–5 PM in the employee’s respective timezone
- Basic Life Support (BLS) certification requirement coordination by start date if not held at hire
- Employee Vaccination and Testing policy compliance support by start date if not completed at hire
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