Operator
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Job Description
Operator for CarepathRx providing administrative support while working remotely. Responsible for answering calls, managing records, and general administrative tasks.
Responsibilities:
- Answer and direct incoming phone calls in a professional and courteous manner.
- Take accurate messages and ensure they are relayed promptly to the appropriate personnel.
- Handle inquiries and provide information to callers, as needed.
- Provide general administrative support including filing.
- Performs in accordance with system-wide competencies/behaviors.
- Performs other duties as assigned.
Requirements:
- High school diploma or GED required.
- Proven experience as an administrative assistant, medical records coordinator, or in a similar role.
- Experience with phone systems and office equipment.
- Knowledge of medical terminology preferred.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Proficiency in MS Office (Word, Outlook).
- Ability to handle sensitive and confidential information with discretion.
- Attention to detail and problem-solving skills.
Benefits:
- health insurance
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- leaves of absence
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