Chatroom Operator
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Job Description
Chatroom Operator improving Drips’ automated humanized texting conversations for consumer brands. Responding contextually to inbound messages and categorizing responses with 97%+ accuracy.
Responsibilities:
- Read consumer responses and respond contextually
- Categorize consumer responses appropriately using point-and-click canned responses
- Quickly respond to inbound chat-room messages in less than 60 seconds
- Keep conversations contextual and on track
- Maintain 97% or above accuracy in response handling
- Help inform and improve Drips’ natural language model
Requirements:
- Must be able to work 6 straight hours/day, 3-5 days/week (Monday-Sunday)
- Exceptional attention to detail and high standard of excellence/perfection
- Comfortability on a computer and proficient typing skills
- Proficient in emojis
- Good grammatical, spelling, and logic skills
- Exceptional verbal, communication, and written skills
- Reliable and responsible to a designated schedule
- Must have reliable internet/Wi-Fi and a computer with up-to-date software
- Must maintain 97%+ accuracy in responses
Benefits:
- Work from home opportunity
- Training via Zoom video call
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