Vehicle Operator

Posted 11ds ago

Employment Information

Industry
Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Remote Vehicle Operator monitoring live operations and assisting in vehicle support in Dubai for Moove. Ensure safe and efficient operations of autonomous vehicles while tracking system performance.

Responsibilities:

  • Monitor live vehicle operations and respond to remote assistance requests in real time
  • Use the remote assistance platform to support vehicles in accordance with operational protocols
  • Work on independently resolving issues, and escalate unresolved issues to the relevant team lead promptly and track resolution through to closure
  • Identify and flag patterns in vehicle behaviour or system performance that require attention
  • Communicate findings to relevant teams in a timely and structured manner
  • Collect, organise, and summarise remote assistance system issues and feedback
  • Communicate findings to relevant teams in a timely and structured manner
  • Assist customer service specialists with user communications and information follow-up as required
  • Support testing and feedback tasks related to remote assistance and customer service systems

Requirements:

  • High school diploma or above; field of study unrestricted
  • Proficient in Microsoft Office (Excel, Word) and standard digital tools including email and internal platforms
  • Strong verbal and written communication skills in English; Arabic a plus
  • Calm and composed under pressure with strong situational awareness
  • Fast learner with the ability to quickly master new systems and features
  • Comfortable working rotating shifts in a 24/7 operational environment
  • Valid UAE driving licence with a minimum of 3 years of driving experience
  • Clean driving record: no major traffic violations in the past 12 months, no Salik or RTA black points indicating reckless driving, no DUI or drug-related driving offences, and no record of accidents resulting in death or serious injury

Benefits:

  • Health insurance
  • Professional development opportunities