Part-Time Technology Coordinator

Posted 1hrs ago

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Job Description

Part-time Technology Coordinator supporting Placemakr’s tech-enabled hospitality platform. Managing inventory, software access, vendors, troubleshooting, and cross-functional technology projects.

Responsibilities:

  • Assist the Director of Technology and Project Management with various areas of the technological environment
  • Collaborate with cross-functional teams and vendors to ensure top-level customer support and tracking
  • Manage inventory and inventory ordering
  • Set up and decommission software
  • Handle user adds, moves, and changes
  • Conduct user audits
  • Manage and coordinate vendors
  • Support Placemakr team members with troubleshooting
  • Communicate with clients and internal stakeholders
  • Work closely with development, support, and sales teams to align on project goals
  • Resolve open items with vendors or departments within expected SLA
  • Identify opportunities for process improvement and efficiency
  • Perform additional assigned duties

Requirements:

  • Comfortable with navigating and learning new systems
  • Associate’s degree or 2 years related experience
  • Strong customer service skills
  • Knowledge of basic networking terminology
  • Comfortable learning new systems and creating documentation
  • Excellent independent problem-solving skills and attention to detail
  • Excellent organizational skills and ability to work on multiple projects concurrently
  • Excellent communication and interpersonal abilities
  • Legally authorized to work in the United States
  • Must be 18 years or older

Benefits:

  • Competitive Pay and Generous Stock Options
  • Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
  • Generous Paid Time-Off Program
  • Paid Parental Leave
  • Paid Life Insurance
  • 401k + 4% employer matching program
  • Monthly cell phone reimbursement
  • Health & wellness stipend
  • Generous onboarding stipend for remote employees
  • Discounts to stay at select Placemakr properties all over the US
  • Biannual in-person get-togethers at various locations across the US