Payer Specialist
Posted 57mins ago
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Job Description
Payer Specialist managing healthcare billing, claims, denials, and payer relations for Ivy Health. Supporting accurate reimbursement and resolving insurance-related issues remotely.
Responsibilities:
- Ensure timely billing for all payers within region, including secondary billing
- Maintain accurate notes and communication in the patient’s ledger/chart
- Ensure accuracy of insurance information and verification, working with PC if discrepancies arise
- Collaborate with all parties to maintain denial prevention methods
- Follow up on Accounts Receivable by insurance, collecting required information to have claims processed or appealed
- Communicate directly with payers via phone, email, or other necessary means
- Manage third-party vendor to successfully have claims paid
- Research, set up, prepare, and test new payer information regarding contract details, reimbursement terms, claim form requirements, billing and collections requirements, and timely filing requirements
- Track and resolve discrepancies based on partial payments and contracts
- Assist PCs and patients with billing-related questions
- Work one-on-one with users in all areas of the company to resolve issues
- Prepare reports as needed
- Perform other duties as assigned
Requirements:
- A high school diploma or GED equivalent required
- A minimum of three years’ experience in all facets of healthcare payer environment
- Computer skills using Microsoft Outlook, Word, Excel and Access
- Excellent oral communication skills and phone presence
- Understanding of quality customer service
- Demonstrated ability to prioritize tasks and work with a sense of urgency
- Experience with a variety of EMR systems
- Raintree experience is a plus
Benefits:
- Eligibility for full benefits package beginning within your first month of employment
- Generous PTO (Paid Time Off) plans
- Paid holidays

















