Pre-sales Solutions, Bid Support
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Job Description
Pre-sales Solutions Consultant supporting presales execution and bid coordination for blueAPACHE’s service offerings. Collaborating with stakeholders to ensure proposal accuracy and coordination of RFP submissions.
Responsibilities:
- Support Presales Solutions Consultants with BOM (Bill of Materials) and SOW (Scope of Work) creation for standard, run-rate opportunities
- Translate customer requirements and SME input into structured, accurate solution documentation
- Apply and maintain consistency with blueAPACHE solution templates and design standards
- Collaborate with Subject Matter Experts (SMEs) and Presales Solutions Consultants to validate the accuracy of solution outputs
- Maintain working knowledge of blueAPACHE’s emPOWER services portfolio and key vendor partnerships (e.g. HPE, Aruba, Fortinet, Microsoft, Citrix, Palo Alto, Trend Micro, Veeam, Rapid7) to support solution alignment
- Coordinate end-to-end RFP/tender response timelines, inputs, and submissions
- Review and summarise bid documentation to identify submission requirements and support bid/no-bid decisions
- Distribute bid documentation to relevant internal stakeholders and track required inputs
- Coordinate bid response schedules, tasks, deadlines, and internal/external meetings
- Manage communication and follow-up across stakeholders including Sales, Presales, SMEs, and Legal
- Track tender-related correspondence before, during, and after submission, ensuring responses are lodged on time and via the correct method
- Prepare proposals, SOWs, BOMs and supporting documentation for run-rate opportunities
- Edit and proofread tender submissions and proposals to ensure a high standard of quality and accuracy
- Ensure brand and marketing guideline compliance across all client-facing documentation
- Maintain the RFP/bid response content library and standardised proposal templates
- Support the Sales and Account Management teams with documentation and tracking for active bids and opportunities
- Ensure timely progression of deals through proactive communication and followup
- Maintain CRM hygiene and accurate opportunity tracking relevant to presales and bid activity
- Act as a coordination point between Sales, Presales, Business Development & Bids, and Marketing teams
- Maintain and continuously improve standardised templates, processes, and the document repository
- Identify and implement efficiency improvements to turnaround times for run-rate presales and bid requests
- Keep relevant technical, market, and process knowledge up to date
- Adhere to blueAPACHE’s document filing, version control, and quality guidelines
Requirements:
- Sound technical knowledge of IT infrastructure, cloud, security, networking, and managed services solutions
- Strong documentation skills with high attention to detail and accuracy
- Ability to manage multiple deadlines and competing priorities in a fast-paced environment
- Strong stakeholder coordination skills, with clear written and verbal English communication
- Proficiency with Microsoft Word, Excel, PowerPoint, and Teams; experience with Planner and bid/RFP management tools (e.g. RFPIO) is advantageous
- Experience with CRM platforms (e.g. Salesforce, Microsoft Dynamics, HubSpot) is advantageous
- Ability to work effectively within distributed, multicultural teams spanning Australia and offshore locations
- Self-motivated, process-driven, and comfortable operating with a degree of autonomy
- **Qualifications & Experience:**
- Bachelor’s degree in information technology, Business, Engineering, or a related discipline
- 2+ years’ experience in a presales support, bid/tender coordination, sales support, or technical documentation role – ideally within an IT services, managed services, or technology environment
- Experience supporting Australian or other international clients/teams is highly regarded
- Exposure to enterprise IT vendor ecosystems (e.g. Microsoft, HPE, Fortinet, Palo Alto, Veeam) is advantageous
Benefits:
- We offer options for you to interview virtually.
- blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
- Regular social events and an awesome culture – work with a team of experts in their field.
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!
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