Principal Production Engineer
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Job Description
Principal Production Engineer improving reliability across Canva’s large-scale design platform. Leading distributed-systems engagements, technical standards and production engineering capability.
Responsibilities:
- Define the Production Engineering engagement model with product and infrastructure teams
- Lead the most technically complex engagements, including sharding, multi-region architecture and JVM performance at scale
- Set the technical bar and standards for Production Engineering at Canva
- Define pairing strategies for staff and mid-level engineers
- Grow Production Engineering capability across the organisation
- Connect Production Engineering to the product roadmap and influence production readiness
- Define and track reliability metrics, including incident severity, incident duration and clean feature launches
- Embed with product and infrastructure teams to improve software reliability, efficiency and resilience
- Write software that changes production behaviour
- Build trusted relationships with embedded teams and help them ship with greater confidence and less toil
Requirements:
- Experience owning reliability in large-scale distributed systems
- Experience leading or shaping technical functions where engineers work across team boundaries
- Hands-on software engineering experience at senior level
- Experience influencing technical decisions across organisations
- Production-scale experience with Java, Go, Rust, C++, or a comparable systems language
- Practical distributed systems experience, including sharding, replication, failure modes, consistency tradeoffs, consistent hashing, leader election, consensus, backpressure and circuit breakers
- Linux internals knowledge, including process scheduling, memory, I/O and network stack
- Observability tooling experience with tracing, dashboards and alerting
- Kubernetes production experience at scheduler level
- Performance analysis and profiling of JVM applications or systems-level processes
- AWS production experience at scale
- Incident response and on-call experience
- Enterprise SaaS background preferred
- JVM internals experience preferred, including GC tuning and thread profiling
- Multi-region or sharding experience preferred
- Ability to participate in virtual interviews
- Must provide pronouns and any reasonable interview adjustments when applying
Benefits:
- Equity packages
- Inclusive parental leave policy that supports all parents & carers
- Annual Vibe & Thrive allowance supporting wellbeing, social connection, office setup and more
- Flexible leave options
- Virtual interviews
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