Product Associate – Product Manager, Training & Enablement
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Product enablement manager turning Salesforce and program changes into practical training for GiveDirectly’s global cash-transfer operations. Creating multilingual materials, delivering rollout training, and closing feedback loops from field teams.
Responsibilities:
- Turn new survey designs, program changes, and system releases into training materials, live training sessions, demo videos, release notes, and internal communications
- Build practical training decks, job aids, quick-reference sheets, and step-by-step guides for field use
- Write communications tailored to Country Directors, Program Directors, Field Managers, Assistant Field Managers, and Field Officers
- Deliver training sessions in person or remotely and record screen-capture demo videos
- Write and maintain release notes and change documentation for common Salesforce builds
- Produce or adapt materials across English, Portuguese, and French, and manage translation support
- Provide ad-hoc support to the Program Design team, including briefings, deck editing, meeting notes, action tracking, and cross-country follow-up
- Identify recurring field questions, unclear designs, and workarounds, and feed insights back to design owners
- Support the 2027 common Salesforce build rollout and 2028 pilot materials
- Travel approximately once per quarter at minimum, with additional travel during rollout waves, to deliver training and observe field use
- Report to Carolina Toth, Senior Director, Product
Requirements:
- Prior experience as a Field Officer, or in a directly equivalent frontline data-collection or enrollment role, at GiveDirectly or a comparable cash transfer, humanitarian, or survey organization
- Excellent written English: clear, short, and organized
- Professional working proficiency in Portuguese or French, including written
- Experience producing training or instructional material, and delivering training live to groups
- Ability to translate technical or system changes into plain, practical instruction without losing the parts that matter
- Organized and self-directed enough to run a queue of requests from several stakeholders, and to say clearly when it is over capacity
- Willingness to travel to field sites, including rural and low-infrastructure locations
- Exceptional alignment with GiveDirectly Values and active demonstration of emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
Benefits:
- Bonus at Target Performance: 10% (~$4,693, with potential for upside)
- Benefits stipend may be used to cover benefits or taken as additional taxable income
- Fully remote work
- Professional growth opportunities
- Generous and equitable compensation policy
- No negotiation policy intended to support equitable pay
Similar Jobs
Product Lead – New Ventures
Product Lead helping Toast scale technology that makes food and beverage businesses easier to run. Owning strategy, customer discovery, planning, and growth from MVP to product-market fit.
Junior Product Owner
Junior Product Owner joining Digitale Leute School’s remote product-management bootcamp. Learning strategy, UX, agile delivery, analytics, testing, and stakeholder management.
Product Manager
Product Manager owning roadmap and delivery for Reiz Tech’s lending platform. Working remotely with clients and Agile teams to build valuable financial-services products.
Associate Product Manager – Over-the-Road Visibility
Product Manager owning FourKites’ over-the-road visibility products for global supply chains. Driving data-led adoption, tracking quality and customer outcomes across logistics modes.
Software Product Manager – Mass Spectrometry Software
Software Product Manager advancing Agilent’s mass spectrometry software and laboratory workflow solutions. Owning product strategy, lifecycle delivery, and LC/GC-MS workflow innovation.
Senior Director of Product Management
Senior Director leading RealPage’s Conversational AI product strategy and team. Improving efficiency and engagement for multifamily property management companies.
Product Manager
Product Manager owning self-serve growth for Alia, Dotdigital’s Shopify popup and engagement platform. Improving merchant activation, retention, expansion, and upgrade conversion through product-led experiences.
Product Manager – Growth
Product Manager growing Sumsub’s AI-powered compliance and trust infrastructure dashboard. Building activation flows, self-serve communications, and experiments to improve client adoption and retention.
Data Product Manager
Data Product Manager owning legacy report rationalization and delivery backlog for a mortgage lender’s finance data platform modernization. Bridging client stakeholders and development teams at AI transformation company CI&T.
Data Product Manager
Data Product Manager owning report rationalization and delivery backlogs for a major US mortgage lender’s Finance data modernization. Remote Brazil role at CI&T, an enterprise AI and technology transformation company.
Senior Director, Product Management – Execution
Senior Director leading product launches, governance, compliance, and operational execution at Trustmark, an insurance and benefits provider. Driving cross-functional implementations, partnerships, and product performance.
Product Manager – Money Movement
Money Movement Product Manager owning Fasset’s payment rails, settlement, reconciliation, and treasury infrastructure. Building scalable operations across emerging-market corridors and banking partners.
Senior Product Manager, Enterprise Accounting Systems
Senior Product Manager leading enterprise accounting and finance systems for Thrive Market’s online grocery marketplace. Driving automation, integrations, and scalable processes across finance, supply chain, and e-commerce.
Product Manager
Product Manager owning AI browser extensions and features for Sprinto’s autonomous trust platform. Taking products from first principles through customer POCs, launch, and adoption.
Director of Product, Insurance Platform
Director of Product leading Veracity’s regulated insurance platform rebuild and migration. Guiding technology that launches insurance products, serves customers, and operates the business.
Principal Product Manager
Principal Product Manager transforming Thomson Reuters’ tax content workflows with AI and automation. Building human-in-the-loop capabilities for faster, scalable expert content delivery.
Senior Product Manager
Senior Product Manager owning ActivityHero’s roadmap for Aeries, an EdTech company serving K-12 districts. Driving discovery, AI-enabled product development, launches, and customer outcomes.
Senior Product Manager
Senior Product Manager owning Pearl PRO, the web and mobile app bringing home-performance ratings to real estate professionals. Driving strategy, discovery, delivery, and AI-enabled workflow improvements.
Product Lead
Product Lead advising private equity investors and portfolio companies on AI, SaaS product strategy, and value creation across EMEA. Fully remote from anywhere in Europe.
Group Product Manager, FinHub
Group Product Manager owning money movement reliability, controls, and AI-driven remediation at Coinbase. Leading cross-functional standards across fiat, crypto, payments, ledgers, and compliance.