Product Coordinator – MarTech Platform, Governance
Posted 1ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Product Coordinator managing intake, access governance, and operations across enterprise MarTech platforms. Coordinating Adobe Experience Cloud and Experience Platform stakeholders for scalable governance.
Responsibilities:
- Own and manage the centralized intake process for MarTech requests
- Serve as the central coordination point for MarTech intake and issue escalations
- Track and report on intake SLAs, request status, and prioritization outcomes
- Coordinate user access requests across MarTech platforms
- Support quarterly user access recertification processes
- Maintain governance logs and platform standards
- Coordinate governance forums and triage meetings
- Document decisions and maintain repositories
- Track platform adoption, usage trends, and open issues
- Assist with UAT coordination, release tracking, and communication
- Partner with Product Management leadership, Solutions Architecture, and the Director of MarTech Strategy & Operations
- Drive consistency, transparency, and operational efficiency across internal and external stakeholders
Requirements:
- 4-6 years of experience in a coordination, operations, or MarTech support role
- Experience with enterprise marketing technology platforms
- Strong organizational and process management skills
- Experience managing intake systems and workflows
- Ability to manage multiple requests and stakeholders
- Strong communication skills
- Proficiency with Excel, PowerPoint, Jira, Workfront, or similar tools
- Bachelor's/Master's in any stream; 5-8 years stated in the qualifications fields
- Familiarity with Adobe platforms such as AEP, AJO, CJA, AEM, and Workfront
- Experience supporting governance or access management processes
- Familiarity with Jira, ServiceNow, or Workfront
- Exposure to enterprise-scale governance environments
- Exposure to digital marketing or customer journey management
- Experience supporting issue escalation workflows
- Familiarity with user access controls and audit processes
Benefits:
- Work From Home / Remote work arrangement
















