Product Engineer
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Job Description
Product Engineer leading customer migrations from Kubernetes management to Komodor’s AI agent operations platform. Driving onboarding, adoption, production deployments, and customer-informed product improvements.
Responsibilities:
- Lead the end-to-end rollout and customer migration from the older Kubernetes management system to the new agent-centric platform
- Guide customers through building, managing, monitoring, and operating custom-built agents on production-grade infrastructure
- Own migration completion, platform adoption, and customer success metrics
- Understand customer organizations, technical environments, workflows, and challenges
- Lead hands-on technical onboarding and implementations
- Identify new use cases and expand platform usage across teams and business units
- Act as the voice of the customer, translating technical feedback, deployment bottlenecks, and feature requests into product updates
- Partner with Product, Engineering, Sales, and Customer Success to maintain rollout alignment
- Troubleshoot complex architectures and drive execution
Requirements:
- Strong technical background in DevOps, SRE, infrastructure, cloud-native platforms, Kubernetes, or platform engineering
- Proven track record leading complex technical migrations, rollout initiatives, or platform transitions for customer environments
- Experience working for a start-up and ability to work independently
- Experience working directly with customers in a Solutions Architect, Solutions Engineer, Technical Account Manager, DevOps, or similar technical customer-facing role
- Deep understanding of Kubernetes, containerization, modern cloud-native architectures, and production-grade service infrastructure
- Familiarity with or strong interest in AI/internal agent creation, execution environments, and operational monitoring frameworks
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Strong project management skills and ability to coordinate Product, Engineering, Sales, and Customer Success stakeholders
- High emotional intelligence and ability to navigate complex customer environments and organizational change management
- Hands-on mindset with technical troubleshooting and execution
- Self-starter mentality and passion for customer success
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